Carlos A. Pacheco is Promoted to Senior Vice President, Director of Enterprise Client Experience

About this update from Peapack-gladstone Financial Corporation

[{"type":"text","content":"BEDMINSTER, NJ - April 2, 2025 (NEWMEDIAWIRE) - Peapack-Gladstone Financial Corporation (NASDAQ Global Select Market: PGC) and Peapack Private Bank & Trust are pleased to announce the promotion of Carlos A. Pacheco to Senior Vice President, Director of Enterprise Client Experience. In this new role, Carlos will develop and implement strategies across the organization that ensure every client interaction is positive and impactful.","length":437,"tagName":"p"},{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":"Carlos A. Pacheco, Senior Vice President, Director of Enterprise Client Experience","className":"","disableSlideshowImg":false,"size":{"original":{"width":896,"height":1226,"url":"https://media.zenfs.com/en/newsmediawire_165/70618152269fd0a68d7a7884cd163c03"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/Yc3TE1eZLUMPqCUEBJUExQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTEzMTQ7Y2Y9d2VicA--/https://media.zenfs.com/en/newsmediawire_165/70618152269fd0a68d7a7884cd163c03","width":896,"height":1226},"lightbox":{"url":"https://s.yimg.com/ny/api/res/1.2/Or9d1DNwC9p5MmleSNmHtw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTE3OTI7aD0yNDUyO2NmPXdlYnA-/https://media.zenfs.com/en/newsmediawire_165/70618152269fd0a68d7a7884cd163c03","width":896,"height":1226}}},{"type":"text","content":"Carlos is now responsible for leading the Bank's client relationship surveys to drive improvements, implementing transformative changes across the organization's client contact center, driving the adoption of artificial intelligence initiatives with the goal of enhancing client interactions, spearheading bank-wide process improvements and executing experience management strategies to continuously improve client satisfaction. He is committed to fostering a collaborative environment to drive organizational success and ensure that the Bank's strategies align with client needs and expectations.","length":609,"tagName":"p"},{"type":"text","content":"Carlos has been with Peapack Private since 2018, successfully managing the deposit operations and electronic banking divisions, where he placed a strong emphasis on process automation and the organization's digital banking strategy. A highly qualified and professional banker, with 25 years of extensive experience in banking and operations, he joined Peapack Private from New Jersey Communit...

More updates from Peapack-gladstone Financial Corporation