Business
PayPal Continues to Shape Agentic Commerce with Instant Product Discovery
PayPal today announced it is transforming AI-centric shopping queries into seamless buying experiences by adding new capabilities to PayPal Honey. These capabilities help shoppers who use AI for research but struggle to buy because they can't compare products across stores or trust they are saving money.
About this update from Paypal Holdings, Inc.
[{"type":"text","content":"PayPal Honey bridges the gap between discovery and purchase, eliminating AI-based shopping frustrations ","length":103,"tagName":"p","attribs":{}},{"type":"text","content":"SAN JOSE, Calif., Sept. 30, 2025 /PRNewswire/ -- PayPal today announced it is transforming AI-centric shopping queries into seamless buying experiences by adding new capabilities to PayPal Honey. These capabilities help shoppers who use AI for research but struggle to buy because they can't compare products across stores or trust they are saving money.","length":363,"tagName":"p"},{"type":"image","alt":"PayPal Honey being used in AI conversation","displaySize":"","headline":null,"caption":"PayPal Honey being used in AI conversation","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":249,"url":"https://media.zenfs.com/en/prnewswire.com/6a3f359ba0c317d3f28e73707bee9aa0"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/mIzCuJJy_BnWClVJvvxCEw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTQzOTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/6a3f359ba0c317d3f28e73707bee9aa0","width":400,"height":249}},"href":"https://mma.prnewswire.com/media/2785213/092625_Honey_PressRelease_Still_V3.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"With 61% of U.S. adults now using AI tools1 and 46% enthusiastic about AI's impact on online shopping², PayPal Honey can provide consumers with additional value directly in their AI-powered conversations. When users ask, "What are the best televisions that are 55" or larger?" or "Show me highly rated coffee makers," PayPal Honey's extension will display the products that the chatbot recommends with real-time pricing, merchant options, and exclusive offers. The combination of all these features helps remove the hassle from shopping within AI conversations.","length":594,"tagName":"p"},{"type":"text","content":""We're witnessing the dawn of agentic commerce, where AI fundamentally reshapes how people discover and buy products. We're evolving AI recommendations into shoppable experiences by leveraging our global two-sided network, vast amounts of data, and tools like PayPal Honey." said Mark Grether, Senior Vice President and General Manager of PayPal Ads, PayPal. "When someone asks a chatbot for the best headphones under $20...