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PagerDuty Renews Strategic Collaboration Agreement (SCA) with AWS to Help Organizations Become More Automated, Operationally Resilient

SAN FRANCISCO, May 13, 2025--PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, announced today that the company renewed its global strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to leverage advanced generative AI services from AWS within the PagerDuty Operations Cloud to enhance the detection and remediation of operational IT issues. The agreement extends the decade-plus collaboration between PagerDuty and AWS.

articlePagerduty, Inc.May 13, 20255/company/pagerduty-inc/news/pagerduty-renews-strategic-collaboration-agreement-200500829
PagerDuty Renews Strategic Collaboration Agreement (SCA) with AWS to Help Organizations Become More Automated, Operationally Resilient

About this update from Pagerduty, Inc.

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More updates from Pagerduty, Inc.

PagerDutyAmazon Web Servicesdigital operationsincident managementAmazon Bedrockoperations teams