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OpenText Cybersecurity Finds 92% of Managed Service Providers See AI-Driven Growth, But Readiness Gap Widens
OpenText Cybersecurity Finds 92% of Managed Service Providers See AI-Driven Growth, But Readiness...
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[{"type":"text","content":"OpenText Cybersecurity Finds 92% of Managed Service Providers See AI-Driven Growth, But Readiness Gap Widens\n\n\n\n OpenText Cybersecurity Finds 92% of Managed Service Providers See AI-Driven Growth, But Readiness Gap Widens\n \n\n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntac{\nTEXT-ALIGN: CENTER\n}\n \n\n\n\n\n\n PR Newswire\n \n\n\n\n\n Global survey of over 1,000 MSPs reveals AI demand is outpacing provider preparedness, fueling urgency for integrated, scalable security solutions\n \n\n\n\n\n WATERLOO, ON\n \n\n ,\n \n\n Sept. 24, 2025\n \n\n /PRNewswire/ -- OpenText (NASDAQ: OTEX) (TSX: OTEX), a global leader in Secure Information Management for AI, today released the findings of its third annual Global Managed Security Survey. The study shows that while AI is unlocking major growth opportunities for managed service providers (MSPs), many are struggling to keep pace with customer expectations for readiness, security, and simplicity.\n \n\n\n\n\n\n\n\n\n The survey of more than 1,000 MSPs found that 92% are experiencing growth driven by AI interest, and 96% expect that trend to continue this year. Yet only about half feel prepared to guide small and mid-sized business (SMB) customers in adopting AI tools, citing limited resources, tool sprawl, and the challenge of standardizing services across customer environments. This marks a sharp decline from last year, when 90% of MSPs felt ready to meet AI-related security needs—highlighting that the readiness gap is rapidly widening, not closing.\n \n\n \"MSPs are under pressure to match the pace of AI adoption by their SMB customers,\" says\n \n Michael DePalma\n \n , Vice President of Business Development at OpenText Cybersecurity. \"They need security partners who can deliver integrated, scalable services that reduce tool fatigue and simplify operations. That's exactly, what\n \n OpenText Secure Cloud platform\n \n provides – flexible bundles, simplified deployment, and a channel team with deep industry expertise to help MSPs achieve scalable, profitable growth that meets the accelerating demands o...