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City of Madrid Chooses OpenText to Manage Content and Portals in the Cloud
City of Madrid Chooses OpenText to Manage Content and Portals in the Cloud City of...
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[{"type":"text","content":"\n\n\n\nCity of Madrid Chooses OpenText to Manage Content and Portals in the Cloud\n\n/* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n\n\n\n\n\n\nCity of Madrid Chooses OpenText to Manage Content and Portals in the Cloud\nCanada NewsWire\nWATERLOO, Ontario, Oct. 11, 2016\n\n\n\nCloud Platform Reduces Costs, Enables Better Service Offerings and Improves Citizen Engagement on City of Madrid's Service Portals\n\n\n\nWATERLOO, Ontario, Oct. 11, 2016 /CNW/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced that City of Madrid, Europe's fifth largest city, has selected OpenText to manage its citizen service portals which serve the needs of more than 3.2 million residents and intranet which serves more than 23,000 staff. \n\n\n \n\nThe City of Madrid has been managing its portals, www.madrid.es, http://datos.madrid.es and https://sede.madrid.es, on-premises since 2005, and was facing significant challenges, including limitations of the existing IT platform, aging hardware and outdated software which had exceeded its maintenance period. The city also needed to rationalize costs for hardware, license maintenance and platform administration. Beyond solving these existing issues, they sought a service that would allow their IT resources to focus on providing the best service to Madrid citizens, instead of taking care of maintenance tasks. \n\nOpenText partner Indra implemented the new OpenText cloud content management and portals platform for City of Madrid. The project involved the migration of more than 500,000 elements containing city information for citizens and 150 integrated applications of portals and content management. The ambition and success of the project led OpenText to recognize it as the Most Innovative Customer Experience Management Project in the OpenText Elite Awards, presented at Enterprise World 2016. Every year, this award recognizes the most innovative and successful Enterprise Information Management (EIM) deployments.\n\nIn addition to managing these portals to the OpenText Cloud, the City...