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Old National Receives 2026 Trust in Banking Award

EVANSVILLE, Ind., Jan. 22, 2026 (GLOBE NEWSWIRE) -- (NASDAQ: ONB) – Old National Bancorp (“Old National”) has been named the recipient of the “Customer Confidence Award” as part of Quavo’s 2nd annual Trust in Banking Awards for 2026. The award recognizes the bank with the highest satisfaction rate for client dispute resolution management. “We’re honored to bestow the Customer Confidence Award to Old National, whose excellence in fair dispute decisions demonstrates a clear commitment to fostering

articleOld National BancorpJanuary 22, 20263/company/old-national-bancorp/news/old-national-receives-2026-trust-161900172
Old National Receives 2026 Trust in Banking Award

About this update from Old National Bancorp

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More updates from Old National Bancorp

Old National Bancorpfinancial institutionsQuavo Client Account Manager Derrick DonsbachExcellence AwardOld NationalCustomer Confidencedispute resolutionTrust AwardAction AwardQuavo