Business
Launch of Coles CFCs in Australia
Launch of Coles CFCs in Australia.
About this update from Ocado Group Plc
[{"type":"text","content":"\n\n27 August 2024\n \nOcado Group plc\n \nOcado and Coles announce the launch of Australian CFCs\n \nOcado Group plc (\"Ocado\") and Coles Group (\"Coles\") announced today that both of their Customer Fulfilment Centres (CFCs) in Australia commenced operations in July.\n \nColes has now begun to serve communities in Metropolitan Melbourne and Sydney from the CFCs, introducing a new level of customer service and differentiated home delivery offer in those markets.\n \nPowered by the cutting-edge artificial intelligence and automation in the Ocado Smart Platform (OSP), the facilities will enable Coles customers to experience significant improvements in freshness, perfect order rates and range, as well as opportunities to trial new products.\n \nNext day home delivery orders from stores in metropolitan Melbourne and Sydney are expected to be transitioned to the CFCs by the end of December, with further growth thereafter.\n \nTim Steiner, CEO of Ocado Group, said:\n \n\"The start of operations in our two Australian CFCs is an exciting moment for teams at Ocado. Australia is one of the fastest developing markets in the world for grocery ecommerce, and Coles is already a market leader in the online channel.\"\n \n\"As these CFCs ramp up, we are excited to help Coles bring a step-change in customer experience online to households across Sydney and Melbourne.\"\n \nFollowing the commencement of operations at the two CFCs in Melbourne and Sydney, and the launch of Alcampo's Madrid CFC in July, Ocado now operates 25 live CFCs in markets around the world.\n \nContacts:\n \n● Tim Steiner, Chief Executive Officer on +44 1707 228 000\n● Stephen Daintith, Chief Financial Officer on +44 1707 228 000\n● Nick Coulter, Head of Investor Relations on +44 1707 228 000\n● Jamie Kerr, Head of Communications on +44 1707 228 000\n● Lucy Legh, Headland Consultancy - [email protected] on +44 (0) 20 3805 4822\n \nNotes to Editors\n \nAbout Ocado Group\n \nOcado Group is a UK based technology company trading on the London Stock Exchange\n(Ticker OCDO). It provides end-to-end online grocery fulfilment solutions to thirteen of the\nworld's largest grocery retailers and holds a 50%...