Business
$71 Million for ESCO Customers
Governor Kathy Hochul announced today that the New York State Public Service Commission (Commission) adopted the terms and conditions of a settlement
About this update from Nrg Energy, Inc.
[{"type":"text","content":" Governor Kathy Hochul announced today that the New York State Public Service Commission (Commission) adopted the terms and conditions of a settlement agreement with nine energy service companies (ESCOs) affiliated with NRG, a major energy supplier, that requires the companies to collectively pay $50 million in billing adjustments to 278,000 current and former residential and small commercial customers. The settlement also requires the companies to offer a product guaranteed to save those impacted mass market customers 15 percent compared to the utility rate for a one-year term and provide billing adjustments to certain low-income customers. “Too many New Yorkers are struggling with high utility bills, being squeezed every month just to power their homes,” Governor Hochul said. “The settlement agreement adopted by the PSC today puts money back in the pockets of customers and offers them future savings, putting affordability first for everyday New Yorkers.” The companies included in the settlement agreement are Gateway Energy Services Corporation, Energy Plus Holdings LLC, Energy Plus Natural Gas, LLC, Direct Energy Services, LLC, Green Mountain Energy Company, Reliant Energy Northeast LLC, Stream Energy New York LLC, XOOM Energy New York LLC, and NRG Business Marketing, LLC. Combined, these nine companies currently serve more than 120,000 electric customers and more than 40,000 gas customers in New York State. However, more than 278,000 current and former customers will receive billing adjustments and the guaranteed savings product offer. Specifically, the settlement agreement will impact mass market customers served under legacy agreements that predate April 2021, when relevant portions of a 2019 Commission order adopting changes to the retail access energy market, known as the “Reset Order,” took effect. Public Service Commission Chairman Rory M. Christian said, “Governor Hochul is laser-focused on putting money back in the consumers’ pockets and protecting consumers. The agreement announced today with these energy service companies, or ESCOs, will ensure customers remain protected and promote greater energy affordability. The Public Service Commission remains vigilant in holding all companies in its jurisdiction accountable.” On September 23, 2025, the Commission ordered the nine affiliated companies to show cause within 30 d...