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NiCE Named a Leader in IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025

HOBOKEN, N.J., November 19, 2025--NiCE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025 Vendor Assessment (doc #EUR153005525, October 2025). The IDC MarketScape study assessed software providers on two axes: capabilities and strategies. NiCE attributes this recognition to its purpose-built CX AI platform, CXone Mpower, which empowers enterprises to unify conversational and agentic AI, ensure data sov

articleNice Ltd.November 19, 20254/company/nice-ltd/news/nice-named-a-leader-in-idc-marketscape-european-contact-center-as-a-service-vendor-assessment-2025
NiCE Named a Leader in IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025

About this update from Nice Ltd.

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IDC MarketScapeCXone MpowerVendor AssessmentIDC MarketScape report statesMarketScapeNiCE InternationalMpowercapabilitiessecure solutions