Earnings Call, 21 May 2026, online
Q1 2026 results
NFON AG | EARNINGS CALL
WHO YOU HAVE ON THE CALL TODAY
Presenting today's speakersAndreas Wesselmann
CEO
Alexander Beck
CFO
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Business highlights
Financials
Guidance
Q&A
Appendix
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BUSINESS HIGHLIGHTS
Accelerating the future of AI-powered business communicationNFON AG | EARNINGS CALL
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KEY FINANCIAL FIGURES*
Resilient profitability despite muted revenue growthRevenue
Adjusted EBITDA
Key financial
performance indicators
Down
2.3%
to EUR 21.6 million
Down
31.5%
to EUR 1.8 million
Other financial performance indicators
Rec. revenue
Down
2.5%
to EUR 20.2 million
Share rec. revenue
Stable
93.8%
Q1 2025: 93.9%
Seats
Down
3.1%
to 641,119
Blended ARPU
Up
0.2%
to EUR 10.04
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*yoy
DEVELOPMENT OF REVENUE IN EUR MILLION
Revenue growth driven by strong project business-2.3%
87.3
89.1
82.3
77.1
93.7
22.1
93.9
21.6
93.8
1.3
1.3
20.2
20.7
92.9
81.1
92.1
82.0
5.2
6.2
7.1
Total revenue decresead by 2.3% to
EUR 21.6 million (Q1 2025: EUR 22.1 million).
Recurring revenues decreased by 2.5% to EUR 20.2 million (Q1 2025: EUR 20.7 million), representing 93.8% of total revenue (Q1 2025: 93.9%).
Non-recurring revenues remained stable at EUR 1.3 million (Q1 2025: EUR 1.3 million), reflecting a consistent contribution from project and one-off business.
The seat base declined by 3.1% to 641,119 (Q1 2025: 661,349), reflecting a muted market
environment and continued investment restraint.
Blended ARPU increased slightly to EUR 10.04 (Q1 2025: EUR 10.02), supported by targeted price adjustments and and a higher share of premium and AI-based solutions.
2023 2024 Q1 2025 2025 Q1 2026
Share of recurring revenue (in %)NFON AG | EARNINGS CALL
DEVELOPMENT OF COST OF MATERIALS (adj.) 1 IN EUR MILLION AND GROSS MARGIN2
Gross margin continues to develop positivelyMaterial expenses were at EUR 3.2 million
(Q1 2025: EUR 3.1 million), corresponding to an
increase of 3.5%.
+3.5%
13.0
12.9
12.9
86.0
3.1
85.2
3.2
85.5
85.3
84.2
Gross profit decreased by 3.2% to
EUR 18.4 million (Q1 2025: EUR 19.0 million).
The material cost ratio increased to 14.8% (Q1 2025: 14.0%), mainly due to lower recurring revenues combined with slightly higher material expenses.
Other operating expenses decreased slightly to EUR 7.3 million (Q1 2025: EUR 7.4 million), mainly due to lower variable costs such as commissions and consulting, partly offset by increased marketing investments to support growth initiatives.
The adjusted cost ratio remained broadly stable at 33.9% (Q1 2025: 33.8%), reflecting continued cost discipline and effective expense management.
2023 2024 Q1 2025 2025 Q1 2026
Gross margin (in %)NFON AG | EARNINGS CALL
1 Cost of materials adjusted for changes in inventories of finished goods.
2 Gross margin defined as (revenue - adj. cost of materials)/revenue.
ADJUSTED1 PERSONNEL EXPENSES IN EUR MILLION
Personnel expenses in line with strategic focus+3.9%
35.5
33.4
34.4
9.1
9.4
41.0
43.5
40.6
39.4
39.9
Personnel expenses increased by 3.9% to
EUR 9.5 million (Q1 2025: EUR 9.1 million).
The average number of employees rose to 429 (Q1 2025: 425), reflecting a slight expansion in strategic growth areas, particularly in artificial intelligence and product development.
Adjustments of EUR 0.1 million (Q1 2025: EUR 0.1 million), mainly related to the stock option programme and measures to harmonise the system landscape.
After adjustments, personnel costs (EUR 9.4 million) remained broadly in line with expectations, reflecting strategic investments in growth and innovation capabilities.
2023 2024 Q1 2025 2025 Q1 2026
% of revenueNFON AG | EARNINGS CALL
1 Adjustments explained in the comments on the right side of the slide.
ADJUSTED EBITDA IN EUR MILLION
-31.5%
12.3
12.6
8.4
2.6
0.1
1.8
0.1
1.7
2.5
6.8
1.6
10.8
11.4
1.5
1.2
EBITDA decreased significantly to EUR 1.7
million (Q1 2025: EUR 2.5 million).
Adjusted EBITDA declined to EUR 1.8 million (Q1 2025: EUR 2.6 million).
o The decrease reflects lower revenues combined with continued investments in strategic growth areas.
Adjustments remained low at EUR 0.1 million (Q1 2025: EUR 0.1 million), mainly in connection with the stock option programme and measures to harmonise the system landscape.
Adjusted EBITDA margin stood at 8.3% (Q1 2025: 11.8%).
20 23 20 24 Q 1 20 25 20 25 Q 1 20 26
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EBITDA ADJUSTMENTS
CASH FLOW FOR FUTURE SUCCESS IN EUR MILLION
Reinvesting into strategic growth12.9
1.6
-0.8
12.9
Operating cash flow slightly below prior year at EUR 1.6 million (Q1 2025: EUR 1.8 million).
Investing cash flow amounted to
-0.8
0.0
EUR -0.8 million (Q1 2025 EUR -0.7 million), mainly driven by capitalised development costs for new products and enhanced functionalities.
Financing cash flow totalled EUR -0.8 million (Q1 2025: EUR -0.5 million), reflecting lease and loan repayments.
Cash and cash equivalents remained solid at EUR 12.9 million (Q1 2025: EUR 13.6 million), providing a strong liquidity base for operations and strategic initiatives.
Free cash flow1 reached EUR 0.8 million, demonstrating disciplined cash management and the ability to fund our ongoing investments from operating performance.
Cash and cash equivalents at the beginning of the period
Cash flow from operating activities
Cash flow from investing activities
Cash flow from financing activities
Effects of exchange rate changes on liquidity
Cash and cash equivalents at the end of the period
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1 Free cash flow is calculated by deducting capital expenditure on property, plant and equipment and intangible assets, excluding cash flows for M&A activities.
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OUTLOOK KEY FINANCIAL FIGURES
From stable 2025 performance to cautious growth expectationsTotal revenue
Adjusted EBITDA
EUR 89.1 million
We expect total
revenue to grow
low to mid single-digit % range.
EUR 12.6 million
We expect adjusted
EBITDA to exceed EUR 12 million.
We expect total revenue to grow double-digit % rate.
Result 2025
Outlook 2026
Mid-term 2027e
We expect an adjusted EBITDA margin > 15%.
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THANK YOU
for your time and attentionNFON AG | EARNINGS CALL
NFON AG | EARNINGS CALL
MOMENTUM - INNOVATION - VALUE
Attractive market environment
We operate in a growing European market, with strong momentum in Germany in particular.
Leading market position in Europe
We combine strong market positioning with a resilient business model.
Scalable business model
We rely on > 90% recurring revenue and profitable growth.
Growth acceleration through AI
We enhance efficiency and customer value through integrated AI.
Sustainable value creation
We target an EBITDA margin of > 15% by 2027, supported by > 90% recurring revenue and
disciplined cash flow management.
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DEVELOPMENT OF NUMBER OF SEATS ('000) AND ARPU
-3.1%
Seat development reflecting challenging market environmentTotal number of seats decreased by 3.1% to
641,119 (Q1 2025: 661,349), reflecting
656
665
661
647
641
10.04
10.01
10.02
9.91
9.71
continued weak order intake, selective customer losses and a challenging market environment, as well as cautious investment behaviour by enterprise customers.
Monthly churn rate remains, with measures to reduce churn having a stabilising effect and limiting the underlying churn.
At the same time, blended ARPU slightly
increased to EUR 10.04 (Q1 2025: EUR 10.02),
primarily to the price adjustments implemented in previous periods and to an increasing share of higher-value solutions, particularly in the area of premium solutions and AI-based applications.
2023 2024 Q1 2025 2025 Q1 2026
Blended ARPU (in EUR)NFON AG | EARNINGS CALL
DISTRIBUTION COST AND MARKETING EXPENSES IN EUR MILLION
Customer acquisition costs in line with strategic focusDistribution cost Marketing expenses
+0.8%
Sales expenses decreased by 6.7% to
EUR 2.9 million (Q1 2025: EUR 3.1 million) in line with lower overall revenue as well as targeted cost control.
Marketing expenses rose by 30%
to EUR 1.5 million (Q1 2025: EUR 1.2 million), mainly due to increased activities related to
3.1
2.9
14.2
13.4
13.6
14.0
13.7
11.7 12.0
12.1
+2.5%
4.4
new AI features and partner enablement.
General administrative expenses, in particular consultancy costs as well as lower support and logistics costs, were lower than in the previous year.
3.9
4.0
1.2
1.5
5.3
7.0
4.4
4.4
5.3
The adjusted cost ratio remained broadly stable at 33.9% (Q1 2025: 33.8%), reflecting continued cost discipline and effective expense management.
2023 2024 Q1 2025 2025 Q1 2026
% of revenue2023 2024 Q1 2025 2025 Q1 2026
% of revenueNFON AG | EARNINGS CALL
10-YEAR BUSINESS DEVELOPMENT IN EUR THOUSAND
Company performance over time at a glanceIncome statement | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Revenues | 89,065 | 87,336 | 82,339 | 80,792 | 75,893 | 67,602 | 57,117 | 43,028 | 35,654 | 30,388 | 20,951 |
- | |||||||||||
Recurring revenue | 82,016 | 81,133 | 77,134 | 73,573 | 67,962 | 59,387 | 48,060 | 34,584 | 27,765 | 21,605 | 15,189 |
Non-recurring revenue | 7,050 | 6,202 | 5,205 | 7,219 | 7,931 | 8,215 | 9,063 | 8,444 | 7,889 | 8,783 | 5,762 |
Material costs | 12,092 | 12,856 | 12,973 | 14,414 | 14,453 | 14,024 | 13,637 | 11,083 | 9,705 | 8,421 | 6,382 |
- | |||||||||||
Total other operating expenses | 28,493 | 28,654 | 28,474 | 35,267 | 32.310 | 23,584 | 26,773 | 18,875 | 13,604 | 10,120 | 9,721 |
EBITDA | 11,386 | 10,833 | 6,798 | -5,266 | -2,029 | 2,322 | -6,984 | -7,783 | -1,028 | -718 | -5,606 |
EBITDA Margin (%) | 12.8 | 12.4 | 8.2 | -6.5 | -2.7 | 3.4 | -12.2 | -18.0 | -2.9 | -2.4 | -26.8 |
Adjusted EBITDA | 12,620 | 12,325 | 8,353 | -1,002 | -1,287 | 3,475 | -5,125 | -1,208 | 173 | - | - |
Adjusted EBITDA Margin (%) | 14.2 | 14.1 | 10.2 | -1.3 | -1.7 | 5.1 | -9.0 | -2.9 | 0.5 | - | - |
Net profit/loss | 2,249 | 350 | -802 | -15,582 | -8,911 | -2,237 | -10,924 | -8,113 | -2,021 | - | - |
Earnings per share (EUR) | 0.1 | 0.0 | -0.0 | -0.9 | -0.5 | -0.1 | - | - | - | - | - |
Balance sheet | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Non-current assets | 60,781 | 63,028 | 49,329 | 44,135 | 41,385 | 37,924 | 30,467 | 1,886 | 1,283 | 959 | 1,082 |
Current assets | 27,095 | 26,748 | 24,578 | 25,285 | 42,122 | 35,837 | 46,740 | 49,382 | 7,999 | 10,622 | 10,561 |
Equity | 50,401 | 47,980 | 47,155 | 47,801 | 63,231 | 45,577 | 47,146 | 43,633 | 343 | 371 | 371 |
Long-term debt | 15,841 | 21,250 | 11,296 | 7,220 | 4,877 | 5,565 | 3,685 | 236 | 266 | 0 | 1 |
Short-term liabilities | 21,993 | 20,546 | 15,456 | 14,400 | 15,398 | 22,619 | 26,374 | 7,399 | 8,673 | 6,624 | 5,717 |
Balance sheet total | 87,875 | 89,776 | 73,907 | 69,420 | 83,507 | 73,761 | 77,206 | 51,268 | 9,282 | 11,581 | 11,643 |
Cash flow | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Cash flow from operating activities | 8,415 | 9,413 | 6,842 | -3,867 | -1,756 | 1,149 | -7,187 | -4,960 | -341 | -1,539 | -4,143 |
Cash flow from investing activities | 5,955 | -12,896 | -5,865 | -8,448 | -8,479 | -7,688 | -20,480 | -1,055 | -1,079 | -433 | -820 |
Cash flow from financing activities | 2,483 | 4,162 | -1,943 | -2,085 | 14,825 | -6,809 | 22,606 | 45,282 | -2,162 | 1,350 | 9,997 |
Cash and cash equivalents at the beginning of the period | 12,995 | 12,281 | 13,218 | 27,670 | 23,034 | 36,419 | 41,436 | 2,176 | 5,777 | 6,397 | 1,346 |
Cash and cash equivalents at the end of the period | 12,896 | 12,995 | 12,281 | 13,218 | 27,670 | 23,034 | 36,419 | 41,436 | 2,176 | 5,777 | 6,397 |
Other performance indicators (absolute variables) | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Blended ARPU (EUR) | 10 | 9.9 | 9.8 | 9.8 | 9.9 | 9.8 | 9.6 | 10.0 | 10.3 | 10.9 | 11.2 |
Seats (number of seats) | 647,384 | 665,449 | 655,967 | 634,288 | 587,067 | 524,791 | 449,711 | 320,728 | 253,360 | 191,977 | 134,450 |
Employees (average number of employees) | 425 | 410 | 439 | 512 | 451 | 392 | 346 | 228 | 192 | 182 | 158 |
NFON AG | EARNINGS CALL
MEET THE TEAM
Our Management BoardAndreas Wesselmann
CEO
At NFON since 2024
> 20 years of experience in an international working environment and in senior executive positions within the software industry
Previous experience includes SAP
Alexander Beck
CFO
At NFON since 2025
> 20 years of experience across retail, FMCG, software and technology
Proven track record in international expansion,
turnaround and profitable growth
Previous experience includes Ceconomy AG, Nemetschek SE and Accell Group
NFON AG | EARNINGS CALL
NFON ON THE CAPITAL MARKET
14.1
4.0
38.1
6.0
8.3
29.5
structure
Share information
ISIN DE000A0N4N52
WKN A0N4N5
Segment Prime Standard/Telecommunication
Shares 16.6 million (29 March 2021)
Type of shares No-par-value bearer shares
Voting rights Each share entitles the holder to one vote
Trading segment Official Market/Prime Standard Stock exchanges Frankfurt Stock Exchange/Xetra Stock exchange symbol NF
Reuter symbol NFN.DE
Bloomberg symbol NFN.GY
Sector Telecommunications Designated sponsors Baader Bank, ODDO BHF First day of trading 11 May 2018
Coverage Baader Europe (Alpha Value),
NuWays, ODDO BHF
Paying agent Baader Bank
Shareholder
In %, as of April 2026
Milestone Venture CapitalNFON AG | EARNINGS CALL
INVESTOR RELATIONS ACTIVITIES AT A GLANCE
Financial calendar24 Jun. | Annual General Meeting |
20 Aug. | H1 2026 half-yearly report |
19 Nov. | Q3 2026 quarterly statement |
23 Nov. | German Equity Forum |
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STAY IN TOUCH
Investor Relations contact and more…NFON AG | EARNINGS CALL
At NFON since 2023
> 15 years of experience in investor relations, sustainability reporting and project management
https://www.linkedin.com/company/nfon https://facebook.com/NFONcom https://www.youtube.com/@NFONcom https://www.nfon.com/blog/de/
Previous experience includes: Deutsche Bahn, Kirchhoff Consult
NFON AG
Zielstattstrasse 36
81379 Munich, Germany
+49 89 45300-449
ir-info@nfon.com
Friederike Thyssen
VP Corporate Affairs & Investor Relations
This publication contains forward-looking statements regarding NFON AG or the NFON Group and its subsidiaries, including assessments, estimates and forecasts regarding the financial position, business strategy, plans and objectives of the management and future operations of NFON AG and the NFON Group. Forward-looking statements are subject to known and unknown risks, uncertainties and other factors that may cause the results of operations, profitability, performance or results of NFON AG or the NFON Group to differ materially from those expressed or implied by such forward-looking statements. These forward-looking statements are made as of the date of this press release and are based on numerous assumptions that may prove to be incorrect.
NFON AG makes no representations and assumes no liability with regard to the proper presentation, completeness, correctness, appropriateness or accuracy of the information and assessments contained herein. The information contained in this press release is subject to change without notice. It may be incomplete or abbreviated and may not contain all material information relating to NFON AG or the NFON Group. NFON AG assumes no obligation to publicly update or revise any forward-looking statements or other information contained herein, whether as a result of new information, future events or otherwise. This press release is not an offer to buy or subscribe for securities and should not be construed as a basis for investment decisions in NFON AG or the NFON Group, in whole or in part.
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