Business
Convey911 Partners with NextNav to Bring Vertical Location to Inclusive Multilingual Text-2-911 Service
Partnership provides safety and location services to assist first responder agencies in locating non-English speaking individuals across 135+ languages
About this update from Nextnav Inc.
[{"type":"text","content":"Partnership provides safety and location services to assist first responder agencies in locating non-English speaking individuals across 135+ languages\nMCLEAN, Va., Nov. 17, 2022 /PRNewswire/ -- Convey911, the next generation 911 solution that provides a communications platform for public safety personnel to engage with emergency callers via text and multimedia messaging in 135+ languages, has selected NextNav for its mission-critical z-axis vertical location intelligence. Whether it's a 911 caller or a welfare check for a lost hiker, location is a critical part of the 911 workflow. By integrating NextNav's precision vertical location service, agencies using Convey911's solution will now be able to leverage actionable z-axis data and visualization -- an industry first for those who need service regardless of location or native language.\n\n \n \n \n \n \n \n\n \nWith the use of text and multimedia growing in the emergency services industry, individuals must have not only a reliable means to reach help, but also a linguistically inclusive means to do so. In a crisis, overcoming a language barrier can be a time-consuming process which impacts the ability to respond quickly. With Convey911, callers and agencies have the ability to engage in a text conversation in their native languages through a secure, patent protected web-based communications platform which eliminates the possibility of critical information being \"lost in translation.\"\n\"Our real-time location services provide a breadcrumb mapping experience for locating callers and citizens for both 911 and non-emergency scenarios,\" said Jeff Bruns, CEO and Co-founder of Convey911. \"And, with the ability now to add the 'Holy Grail' of location (z-axis) from NextNav, our agency clients will have the most precise location available in the industry for x, y, and z.\"\n\"Having the ability to provide native-language communications for millions of Americans, particularly in times of crisis, reduces errors and provides a more human approach to serving the public,\" said Dan Hight, VP of Business Development and Partnerships at NextNav. \"With the increase in multi-modal communications for 911, 211, 511 and now 988, agencies do not have the resources to staff the dynamics of the changing landscape of public service. Now, with NextNav's industry-leading z-axis service integrated i...