Business
New Network Managed Service from Nortel Takes Worry Out of VoIP
New Network Managed Service from Nortel Takes Worry Out of VoIP.
About this update from Newterra Resources, Inc.
[{"type":"text","content":"\n\n\n\nIncludes Industry's First Real-Time Support for IP Telephony Voice\n\n\nQuality\n\n\nTORONTO, Dec. 4 /CNW/ - Enterprises can speed the transition from\ntraditional voice networks to secure, reliable, high-quality IP telephony\nwhile reducing both cost and risk with the latest Network Managed Service from\nNortel(x) (NYSE/TSX: NT).\n\n\nNortel Managed VoIP Service with Proactive Voice Quality Management\n(PVQM) provides round-the-clock IP telephony network operation and management,\nalong with the industry's first comprehensive, real-time support for VoIP\nquality of service.\n\n\nFor companies already using VoIP, this means predictable costs and\nhigher-quality service. For those still waiting to make the move, Managed VoIP\nService with PVQM complements Nortel's simple, easy-to-implement IP telephony\nsolutions to further reduce risk.\n\n\n\"Ask companies what makes them hesitate to jump into voice over IP and\nmost will give you the same reasons - voice quality, cost, and lack of skills\nto manage the transition,\" said Nigel Parnell, vice president, Network Managed\nServices, Nortel. \"They want help dealing with these issues. They want\nBusiness Made Simple. This service can help make that happen.\"\n\n\n\"High voice quality is essential to providing our clients with the\npremium level of service they've come to expect,\" said T. Rajah, chief\ninformation officer for CLSA, a Hong Kong-based brokerage firm. CLSA uses\nNortel's Communication Server 1000 and Network Managed Services, and recently\nordered Managed VoIP Service with PVQM.\n\n\n\"We are convinced that proactive monitoring and management is the best\napproach to achieving high-quality VoIP,\" Rajah said. \"Nortel has shown us how\noutsourcing this unique service can provide significant cost savings over\ntrying to do it ourselves.\"\n\n\nAvailable globally from Nortel's North America Network Management Center\nin Raleigh, N.C., Managed VoIP Service with PVQM provides monitoring of voice\nquality from network to handsets with real-time notification and rapid\nresolution of any degradation.\n\n\nNortel has deployed IP telephony for thousands of customers around the\nworld, and has more than 15 years experience managing customer networks.\nRolls-Royce, Johnson Controls, Cadence, and Continuum Healthcare are among the\nmany organizations using Network Managed S...