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Halo Health Selects CounterPath for Robust Healthcare Clinical Collaboration Solution that Streamlines Communication and Improves Patient Care
VoIP Softphone SDK and Stretto™ Platform power high-quality voice for the Halo Platfo...
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[{"type":"text","content":"Halo Health Selects CounterPath for Robust Healthcare Clinical Collaboration Solution that Streamlines Communication and Improves Patient CareVoIP Softphone SDK and Stretto™ Platform power high-quality voice for the Halo Platform™VANCOUVER, BC / ACCESSWIRE / March 16, 2020 / CounterPath Corporation (NASDAQ:CPAH) (TSX:PATH), a global provider of award-winning Unified Communications and Collaboration (UCC) solutions for enterprises and service providers, today announced that its VoIP Softphone SDK and Stretto™ Platform are enabling voice services for Halo Health via its mobile Halo Platform™, an innovative, cloud-based solution designed to improve patient care by streamlining communication and collaboration across health systems.According to a recent study, poor communication among medical professionals can lead to various negative outcomes including discontinuity of care, compromise of patient safety, patient dissatisfaction, and inefficient use of valuable resources [1]. Additionally, by 2022, 97 percent of nurses will use mobile devices [2]. The CounterPath VoIP Softphone SDK provided Halo with the ability to embed calling capabilities into their application to enable efficient clinician and support staff communication.The Halo Platform provides instant secure messaging, voice calling, critical results, alerts, and on-call scheduling via personal or shared mobile devices, as well as a Web app. It helps protect patients from delays of care and prevent ‘alert fatigue' among clinicians while connecting health systems with affiliated physicians across the continuum of care. The Halo Platform also simplifies the onboarding of health system users and reduces the burden on IT resources by leveraging the cloud rather than on-premise software.The CounterPath VoIP Softphone SDK, embedded in the application, powers Halo voice services and provides instant access to voice communication. It adapts to the existing VoIP-enabled telephony infrastructure, decreasing implementation costs, time, and complexity. The CounterPath Stretto Platform provides configuration management, user experience analytics and voice-quality monitoring for the Halo clinical communication and collaboration platform. With Stretto, administrators can quickly and accurately measure the frequency and cause of user issues. Stretto also fa...