Business
CallSprout Deploys White Label Bria Softphones and Hosted Stretto Platform from CounterPath to Provide Superior Experience for SMB Customers
New Solution Provides High-Quality Voice and Video Calls, IM and Presence, File Sharing, Int...
About this update from Newpath Resources Inc
[{"type":"text","content":"CallSprout Deploys White Label Bria Softphones and Hosted Stretto Platform from CounterPath to Provide Superior Experience for SMB CustomersNew Solution Provides High-Quality Voice and Video Calls, IM and Presence, File Sharing, Integration with Salesforce, and SMS And Collaboration Capabilities, Resulting in a Differentiated Service Offering for VoIP Provider's CustomersVANCOUVER, BC / ACCESSWIRE / March 7, 2019 / CounterPath Corporation (NASDAQ: CPAH) (TSX: PATH), a global provider of award-winning Unified Communications solutions for enterprises and solution providers, today announced CallSprout, a Florida-based VoIP service and equipment provider to small and medium-sized business and call centers, selected CounterPath to provide a custom, white label Bria® softphone solution to solve quality and usability issues with their existing softphone clients, and add differentiated services using the CounterPath StrettoTM Platform.During a migration to a new PBX platform, CallSprout, recognized a need to replace its existing desktop and mobile softphones that were, due to varied interfaces between desktop and mobile applications and a lack of modern UC features, providing inconsistent call quality and a disjointed, less than optimal user experience. After evaluating multiple softphone solution providers, CallSprout selected CounterPath based on its reputation as a market leader with robust, high-quality solutions and the ability to customize solutions.''We pride ourselves on delivering top of the line services and solutions, and our existing softphones just weren't cutting it,'' said Eric Bucher, CEO of CallSprout. ''We needed a solution that would be dependable and easy to manage and provide a consistent user experience. CounterPath delivered it all.''CounterPath's solution for CallSprout includes customized white-labeled mobile and desktop applications, branded with CallSprout logo and colors, with a consistent interface across platforms for better usability. CallSprout is also leveraging the Stretto Platform to streamline and automate deployment to customers and enhance provisioning and management. Complementing its commitment to provide communication tools that make running a business easier, the VoIP provider can, with Stretto, send customers welcome emails and include helpful ''How To'' videos to get them up and running q...