Board Changes

Netcall PLC 10 May 2001 NETCALL PLC ('Netcall' or 'the Company') BOARD CHANGES Netcall announces a reshaping of its board. Jeffrey Rubins will step down as Chairman of Netcall effective from 30 June, 2001. He will be succeeded by Peter Warry, the current deputy Chairman who is also Chairman of Victrex plc and a director of Keir Group plc and BSS Group plc. Netcall also announces that founder, John Burnett, is moving from his executive role as Chief Technology Officer to a non-executive position, with immediate effect. Peter Warry, the incoming Chairman of Netcall, commented: 'Netcall's products and services are proven, the Company is well financed with £2.3m in the bank and is professionally managed. We are now focusing all our efforts on successfully selling QueueBuster into the rapidly growing call and contact center market. The Board is grateful for the contributions that Jeffrey and John have made and looks forward to their continued close involvement and support. ' 10 May 2001 Enquiries: Netcall plc Tel: 01480 495 300 (www.netcall.com) Jeffrey Rubins, Chairman E-mail: jeffrey.rubins@netcall.com Peter Warry, Deputy Chairman E-mail: peter.warry@netcall.com College Hill Tel: 020 7457 2020 Nicola Weiner E-mail: nicola.weiner@collegehill.com Archie Berens E-mail: archie.berens@collegehill.com Notes for Editors Netcall sells products and services to call and contact centers and enables businesses to use the telephone efficiently. Its innovative flagship product, QueueBusterTM, enables call centers to manage call queuing, reduce costs and enhance customer service. The Company is focusing its resources on selling existing products and services into the financial, utility and leisure sectors. In November 2000, the Company announced a successful equity placing raising £4.7 million. In February, Netcall announced its interim results to December 2000 showing a three-fold increase in turnover on continuing operations.