Business
New Navan Multi-City Booking Experience Makes Complex Itineraries Simple
The all-new experience brings the simplicity and speed of a round-trip booking to the industry’s most complex multi-leg itineraries PALO ALTO,
About this update from Navan, Inc.
[{"type":"text","content":"\nThe all-new experience brings the simplicity and speed of a round-trip booking to the industry’s most complex multi-leg itineraries\n\n PALO ALTO, Calif.--(BUSINESS WIRE)--\nNavan (NASDAQ: NAVN), the leading all-in-one business travel, payments, and expense management platform, today unveiled its upgraded multi-city booking experience, designed to handle the most complex travel scenarios. Building on a major engineering breakthrough, the new functionality ensures travelers no longer need to rely on human travel agents for complex trips.\n\nMulti-city booking is a significant engineering challenge. Any online booking tool must ingest thousands of variables across routes, carriers, and prices; analyze them; and present the results in a digestible format to the traveler. Each time another leg of a trip is added to an itinerary, the number of possible combinations increases exponentially.\n\nLegacy tools were not designed to handle this complexity, forcing business travelers to book via phone or email, often paying higher fees and making bookings outside of company policies. This results in lost time, increased costs, and a lack of visibility for travel managers and finance teams.\n\nNavan’s new multi-city engine offers the expertise of a seasoned travel agent through a powerful new algorithm that integrates modern content sources like New Distribution Capability (NDC) for better pricing, breaks down fare details for every flight, and manages multi-ticket checkouts reliably — even across multiple carriers. This combination of expanded inventory and smarter logic allows travelers to find and book better trips, faster.\n\n“We spent years refining our one-way and round-trip booking flows until they were intuitive, fast, and beautiful,” said Ian Fette, Vice President of Engineering at Navan. “Multi-city booking is one of the hardest engineering challenges in travel, which is why legacy T&E platforms haven’t been able to offer it. We rebuilt our multi-city engine from the ground up, aiming to make booking a five-leg international trip as straightforward as a one-way flight home.”\n\nThe new multi-city booking experience delivers:\n\n\nIntuitive design: Built on the Next Generation Storefront, the new interface mirrors Navan’s one-way and round-trip experience, eliminating the learning curve. Users get the same visual cues and targeted ...