Business
JOE GARNER TO JOIN AS CEO ON 5 APRIL 2016
JOE GARNER TO JOIN AS CEO ON 5 APRIL 2016.
About this update from Nationwide Building Society
[{"type":"text","content":"\n \nRNS Number : 7737N Nationwide Building Society 02 February 2016 \n\nDate: 2 February 2016\nNo embargo\n \nJOE GARNER TO JOIN NATIONWIDE AS NEXT CEO ON 5 APRIL 2016\n \nFurther to the announcement made in November 2015 that Joe Garner will become the next Chief Executive of Nationwide Building Society, the Society has today confirmed that Mr Garner will take up his new role on 5 April 2016. \n \nGraham Beale, who announced his decision to retire from his role as Chief Executive of Nationwide last year, will step down as Chief Executive on 4 April 2016. \n \nJoe Garner joins Nationwide from BT Group where he is Chief Executive of Openreach, a position he has held since early 2014. Prior to that he was Deputy Chief Executive of HSBC Bank PLC and Head of HSBC in the UK, roles which included responsibility for all of HSBC's retail and commercial banking business, including Marks and Spencer Bank, First Direct and The John Lewis Partnership Card. He has also held senior positions at Dixons Stores Group and spent the early part of his career at Procter and Gamble. Joe was the Chair of the FSA Practitioner Panel from 2011-2013 and a Non-Executive Director of the Financial Ombudsman Service from 2007-2010. \n \n-Ends-\n \nFor further information please contact:\nAlan Oliver, 01793 655287, [email protected]\nStuart Williamson, 01793 654765, [email protected] \n \nNotes to editors\n \nJoe Garner Biography\nJoe Garner has a 20 year career spanning financial services at HSBC, telecommunications at BT, consumer goods at Procter and Gamble and retailing at Dixons. Wherever he has worked, Joe's focus has been on improving customer satisfaction to drive business success.\n \nIn his time running HSBC's UK bank, he built one of the best-rated banks for service on the High Street, looking after 15 million personal and business customers and a UK balance sheet of over £250 billion. He was also responsible for Marks and Spencer Bank, First Direct and The John Lewis Partnership Card. During his time at HSBC Joe completed the re-design and refurbishment of nearly 1,000 branches, re-engineered the bank's internet and telephone proposition and invested in innovative customer propositions. \n \nAt Openreach he leads an organisation...