Business
Veteran Patient Experience Executive Jennifer Baron Joins NRC Health as Its First Chief Experience Officer
Baron will align and advance NRC Health’s experience solutions platform to solve health care industry challenges and continue effectively innovating and
About this update from Nrc Health
[{"type":"text","content":"\nBaron will align and advance NRC Health’s experience solutions platform to solve health care industry challenges and continue effectively innovating and supporting experience improvement for health systems across the nation.\n\n\n LINCOLN, Neb.--(BUSINESS WIRE)--\nNRC Health, a recognized leader providing solutions and data driven insights for improving health care experiences, announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape.\n\nThis press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240402975173/en/“For health systems, ensuring an excellent patient experience is a core component of providing quality care and services,” says Baron. “NRC Health has a deep history of humanizing health care for patients and care teams. It’s an honor to be able to use my many years of health system leadership to help other health care systems and their leaders truly put the people and communities they serve at the center of everything they do.” (Photo: Business Wire)\nIn this newly created role, Baron will lead NRC Health’s experience strategy, sustaining and advancing the alignment of the organization’s experience platform to serve its partners’ unique and changing needs. Baron – a veteran health system experience executive and advocate for centering patient and employee voices – has a keen understanding of both the challenges and opportunities for health systems in delivering quality patient experiences. Under Baron’s leadership, NRC Health will further its ability to support partners in improving the patient experience.\n\n\n“Jennifer’s work and knowledge of major health systems across the country will help ensure that our full-spectrum healthcare experience platform is properly serving the industry for years to come,” said Helen Hrdy, chief customer officer at NRC Health. “Her extensive practical application of Human Understanding in major healthcare markets will offer our partners proven peer-level executive support and strategic insights for performance improvement that promises to move the industry. We are excited to welcome Jennifer to NRC Health.”\n\n\nBaron’s deep background leading pati...