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NRC Health Unveils Winners of 2022 Annual Awards Programs
Top 100 Hospitals Excelling Across Seven Aspects of Consumer Loyalty Earn National Honors in Fifth-Annual Consumer Loyalty Awards Eight Hospitals and Health
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[{"type":"text","content":"Top 100 Hospitals Excelling Across Seven Aspects of Consumer Loyalty Earn National Honors in Fifth-Annual Consumer Loyalty Awards Eight Hospitals and Health Systems Recognized with Excellence in Patient Experience Award for Outstanding Commitment to Enhancing the Care Journey LINCOLN, Neb., Aug. 16, 2022 (GLOBE NEWSWIRE) -- NRC Health, the leading partner in building Human Understanding through personalized healthcare solutions and data-driven insights, today announced the 2022 winners of its annual awards programs, the Consumer Loyalty Awards and the Excellence in Patient Experience Awards, formerly known as the Excellence Awards. NRC Health’s loyalty-based hospital ranking recognizes the top 100 healthcare facilities, including the top 10 Best-In-Class winners, that are working to cultivate and maintain long-lasting loyalty among their patient populations. This year’s Excellence in Patient Experience honorees have been recognized for their efforts to consistently deliver outstanding patient experiences across the care continuum. Consumer Loyalty Awards If the last couple years of the pandemic have taught us anything, it’s that healthcare providers have gone above and beyond in the line of duty for their patients. Even in the midst of chaos and a declining era of Net Promoter Scores (NPS), this year’s NRC Health Consumer Loyalty Award winners are leading the charge in making necessary consumer-driven improvements and a better patient experience a reality for consumers and patients alike. “Hospitals and health systems have experienced enormous strain these last two years, from competing against an increasing number of virtual care services to widespread staffing shortages and more,” said Helen Hrdy, Chief Growth Officer at NRC Health. “Healthcare organizations have their work cut out for them as the industry continues to evolve post-pandemic, which makes the progress these winning institutions have made in not only building - but sustaining - consumer loyalty all the more commendable. Our hats off to the winners and keep up the great work.” The list of this year’s top 10 best-in-class winners features both new and repeat honorees, including Mayo Clinical Hospital - Florida, Pennsylvania Hospital, Hospital of The University of Pennsylvania, University of Utah Hospital, Mayo Clinic Hospital - Rochester, Morristown Medical Center, ...