Business
Martello iQ Making it Easier for IT Teams to Reliably Deliver the Critical Business Services that Remote Workers Depend On
Martello iQ Making it Easier for IT Teams to Reliably Deliver the Critical Business Servic...
About this update from Martello Technologies Group, Inc.
[{"type":"text","content":"\n\n\n\nMartello iQ Making it Easier for IT Teams to Reliably Deliver the Critical Business Services that Remote Workers Depend On\n\n/* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntac{\nTEXT-ALIGN: CENTER\n}\n\n\n\n\n\n\n\nCanada NewsWire\nOTTAWA, March 24, 2020\n\n\n\nNew release of Martello iQ includes deeper insights on Service Level Agreement monitoring and integration with Mitel Performance Analytics \n OTTAWA, March 24, 2020 /CNW Telbec/ - Martello Technologies Group Inc., (\"Martello\" or the \"Company\") (TSXV: MTLO), a leading provider of solutions that deliver clarity and control of complex IT environments, today announced the latest release of Martello iQ, which includes new features designed to help IT teams better deliver services for remote and office workers. \n\n \n \n \n \n \n \n\n \nMartello iQ is an IT Operations Analytics solution that unifies disparate monitoring tools, cloud platforms, and IT Service Management (ITSM) systems for improved troubleshooting, decreased downtime, and easier reporting. Performance and availability of business services such as Office 365 and unified communications (UC) is critical to the productivity of today's increasingly remote workforce. The new release of Martello iQ helps IT teams manage the demands of an organization's remote workforce by maintaining service levels around the clock and enabling performance analytics.\nDenmark-based Københavns Professionshøjskole (University College Copenhagen) uses Martello iQ to consolidate data from multiple monitoring, IT service management, and business applications. The addition of Service Level Agreement (SLA) monitoring in the latest release of Martello iQ now also enables the education institution to ensure the reliable delivery of its business services.\n\"Introducing SLA reporting into our environment has historically been a challenge for us. With the newest release of Martello iQ, we were able to set up the SLA reporting feature within minutes and can now display data about the availability of business services and SLA performance to our entire team,\" said Mi...