Business
Marchex Wins APPEALIE Overall SaaS Award for Analytics and Business Intelligence
Conversation Intelligence Platform Generates Its Latest Award SEATTLE--(BUSINESS WIRE)-- Marchex (NASDAQ: MCHX), the award-winning AI-powered conversation
About this update from Marchex, Inc.
[{"type":"text","content":"\nConversation Intelligence Platform Generates Its Latest Award\n\n SEATTLE--(BUSINESS WIRE)--\nMarchex (NASDAQ: MCHX), the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced that it has been selected as the Overall SaaS Award winner in the Analytics + Business Intelligence Category of the 2021 APPEALIE SaaS Awards.\n\nMarchex won the award based on its conversation intelligence platform and Sales Engagement product suite. APPEALIE SaaS Award winners were selected using Net Promoter Scores™ (NPS), UI/UX, recent product improvements, and third-party analyst research, amongst other criteria.\n\nAPPEALIE’s selection of Marchex for this award underscores Marchex’s momentum in achieving industry leadership recognition. In 2021, Marchex has received eight awards, including:\n\n\nArtificial Intelligence Excellence award\n\n\nMartech Breakthrough award\n\n\nAI Breakthrough award\n\n\nGold Stevie award\n\n\n“The Sammy” Sales and Marketing Technology award\n\n\nBest Call Tracking Software award\n\n\nBest Inbound Call Tracking Software award\n\n\nAPPEALIE Overall SaaS Award for Analytics + Business Intelligence\n\n\nIn addition, Marchex has been recognized as the industry leader in product completeness and flexibility for applied conversation intelligence by Opus Research in its 2021 Conversational Intelligence Intelliview research report.\n\n“Marchex is honored to be recognized by APPEALIE with the Overall SaaS Award for Analytics + Business Intelligence, demonstrating Marchex’s continuing momentum in providing conversation intelligence in innovative and practical ways that helps businesses improve customer experiences and achieve better sales outcomes,” said Ryan Polley, Marchex Chief Operating Officer. “Our team maintains its unwavering commitment and focus on bringing AI-powered business intelligence solutions to market that help our customers gain the strategic insights needed to act immediately and win more business.”\n\nMarchex’s conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that drive sales. Its multichannel voice and text capabilities enable sales and marketing teams to deliver the buying experienc...