Business
John Hancock Unveils GenAI-Based Underwriting Support Tool: Quick Quote
John Hancock Unveils GenAI-Based Underwriting Support Tool: Quick Quote PR Newswire ...
About this update from Manulife Financial Corporation
[{"type":"text","content":"John Hancock Unveils GenAI-Based Underwriting Support Tool: Quick Quote\n\n\nJohn Hancock Unveils GenAI-Based Underwriting Support Tool: Quick Quote\n\n/* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntar{\nTEXT-ALIGN: RIGHT\n}\n.prntac{\nTEXT-ALIGN: CENTER\n}\n\n\n\n\n\nPR Newswire\n\n\nTSX/NYSE/PSE: MFC     SEHK: 945 \nGenAI-Powered Life Insurance Quote-Generation Engine Drastically Reduces Turnaround Times to Minutes\nBOSTON, Jan. 29, 2026 /PRNewswire/ - John Hancock announced the launch of its innovative generative artificial intelligence (GenAI) based underwriting support tool, Quick Quote, designed to help streamline the preliminary assessment process for purchasing life insurance. This innovative tool is among the first reasoning-based GenAI quote-generating engines in the U.S. life insurance market and marks a significant advancement in underwriting efficiency and customer experience.\n\n\n\n\n\n\n\n\"At John Hancock, we are always looking to leverage the most innovative technology to enhance and streamline the purchase experience for both our customers and our distribution partners, which is why we're proud to bring the innovative GenAI-based Quick Quote tool to market,\" said Brooks Tingle, president and CEO, John Hancock. \"Quick Quote delivers faster, more consistent initial underwriting assessments in response to agent inquiries, enhancing our underwriting efficiency and creating a more frictionless experience.\"\nThe Quick Quote tool leverages GenAI to significantly reduce the manual and time-consuming nature of typical preliminary underwriting assessment processes for less complex cases, reducing the average time required from one day to just 15 minutes. The engine is designed to process over 4,000 Quick Quote requests per month, allowing underwriters to focus their time on more complex inquiries and formal applications, which ultimately enhances both the customer's and the agent's experience. Quick Quote was originally launched as a pilot at the end of 2024 and has since successfully supported over 20,000 cases, demonstrating its ca...