Business
Manhattan Associates Announces Commercial Availability of its AI Agent Workforce
ATLANTA, January 08, 2026--Manhattan announces the commercial availability of its AI Agents.
About this update from Manhattan Associates, Inc.
[{"type":"text","content":"ATLANTA, January 08, 2026--(BUSINESS WIRE)--Manhattan Associates (NASDAQ: MANH), the global leader in supply chain commerce with unmatched AI capabilities, today announced the commercial availability of its AI Agents. This new generation of intelligent, enterprise-ready agents are directly embedded in all Manhattan Active® solutions. Unlike overlay solutions that sit on top of legacy data lakes, these agents live within the Manhattan Active® Platform, enabling them to take real-time action with full operational context, transforming supply chain commerce execution, optimization, and user experiences.","length":607,"tagName":"p"},{"type":"text","content":"Purpose-built for modern retail and supply chain operations, Manhattan’s AI Agents unlock faster decision-making, higher productivity, and continuous improvement from the get-go. Our Interactive Agents are digital assistants, designed for key user roles across Manhattan Active solutions, helping associates work faster and more accurately by simplifying tasks, guiding decisions, and boosting daily productivity. Our Autonomous Agents function intelligently in the background, continuously monitor operations, automate repetitive work, identify operational issues and automatically remedy them - dramatically reducing manual effort while improving service levels.","length":664,"tagName":"p"},{"type":"text","content":"For example, within our omnichannel solutions, our Store Associate Agent provides real-time sales performance assessments and insights. Likewise, our Contact Center Agent provides contextually relevant key customer insights enhancing the speed and effectiveness of associates. On the supply chain front, our Labor Agent provides powerful guidance on workforce deployment across departments, based on remaining work to be completed. Meanwhile, our Shipment Tracking agent identifies potential issues and recommends compensatory actions.","length":535,"tagName":"p"},{"type":"text","content":"As part of Manhattan Active Agents, customers also gain access to Manhattan Agent Foundry™. This is a groundbreaking platform that enables customers to easily build new agents using simple natural language or quickly customize an existing agent from Manhattan using our wide array of API and other platform capabilities that fit their unique needs. They can also work with Manhattan or third-part...