Business
Appointment of Chief Operating Officer
Appointment of Chief Operating Officer.
About this update from Maintel Holdings Plc
[{"type":"text","content":"\n\n \n\n6 August 2025\nMaintel Holdings plc\nAppointment of Chief Operating Officer\n\nMaintel Holdings plc (\"Maintel\" or \"the Company\"), a leading provider of cloud communications, connectivity and security managed communications services, is pleased to announce the appointment of Sarah Roberts as Chief Operating Officer (COO) who joined the company on 29th July 2025.\nSarah is an accomplished telecommunications executive with a proven track record of driving strategic growth, operational excellence, and large-scale transformation initiatives across organisations. She has extensive experience working across leading FTSE 100, S&P 500 and private organisations including Baringa, Motorola Solutions and Vodafone.\nAs part of Maintel's ongoing business transformation, the Company has been focused on further strengthening its senior leadership team. Sarah's appointment as COO will enhance the Operating Board's expertise as Maintel continues to deliver on its strategic pivot from a generalist to a specialist managed service provider.\nIn her new role, Sarah will lead the Company's operations strategy, with a focus on enhancing service delivery, accelerating digital transformation, and strengthening the customer experience across all business lines.\nAs COO, Sarah will be responsible for:\n· Streamlining end-to-end operational processes to support the company's growth strategy and improve delivery efficiency.\n· Enhancing customer satisfaction and retention, placing greater emphasis on proactive service management and operational transparency.\n· Overseeing the company's project delivery, service operations, and customer support functions, ensuring best-in-class execution across all client engagements.\n· Driving innovation and continuous improvement in Maintel's service model, with a focus on leveraging automation, data intelligence, and cloud-first capabilities.\nDan Davies, Chief Executive Officer, commented:\n\"We are delighted to welcome Sarah to the Operating Board in the position of Chief Operating Officer. Sarah brings with her a wealth of experience from her extensive career in the broader telecommunications sector. We are confident that her understanding of the markets that we operate in and strong track record of delivering transformation initiatives will be...