Business
No more bot building: Bella AI, the first-of-its-kind AI assistant platform, creates bots safe for business in just minutes
Powered by global AI leader LivePerson, Bella AI generates personal assistants in the time it takes to make a cup of coffee Dynamic self-service platform does
About this update from Liveperson, Inc.
[{"type":"text","content":"Powered by global AI leader LivePerson, Bella AI generates personal assistants in the time it takes to make a cup of coffee\nDynamic self-service platform does away with AI gatekeepers without getting rid of the guardrails essential to secure and trustworthy experiences\nNEW YORK, May 2, 2023 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced the debut of Bella AI, a first-of-its-kind AI assistant platform that anyone can use to create their own AI in minutes — for their business, their own personal use, or whatever they need.\n\n \n \n \n \n \n \n\n \nIn the time it takes to make a cup of coffee, Bella AI effortlessly and safely creates AI assistants that help businesses increase employee productivity, scale customer engagement, and extend their unique competitive advantages. Powered by the Large Language Models (LLMs) that are reshaping how the world does business, Bella AI assistants can be used for a variety of use cases. But unlike LLMs right out of the box, Bella AI's capabilities can quickly and easily create customized AI assistants that are:\nSafe and secure for business: employee and customer experiences include safeguards to ensure conversations remain on track and accurate.Easy to implement: Bella AI uses a simple conversational interface so anyone can create automated assistants in seconds.No code: businesses can quickly test and deploy these generative AI experiences without needing coding skills or difficult, lengthy installations.Bella AI is powered by AI and data from LivePerson, one of the world's leading AI companies. Since its inception inventing webchat for brands, LivePerson has continually delivered enterprise-grade standards for trustworthy digital engagement, now available through Bella AI to anyone. As part of its long-term vision for AI, LivePerson focused on leveraging LLMs early and is now uniquely positioned to use them to generate better business outcomes. The company's new EAI capabilities now make generative AI accessible in an Equal manner, safe for Enterprise standards, and available to Everyone.\n\"We're taking our greatest assets, including our 25+ year data set of rich consumer conversations and 1 billion new conversational interactions every month, and opening up their power to anyone in a simple self-service interface,\" said Rob LoCascio, foun...