Business
LivePerson Successfully Closes Strategic Refinancing, Strengthening Balance Sheet and Accelerating Path to Positive Cash Flow
NEW YORK, Sept. 15, 2025 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" or the "Company"), a leading provider of trusted enterprise
About this update from Liveperson, Inc.
[{"type":"text","content":"NEW YORK, Sept. 15, 2025 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) (\"LivePerson\" or the \"Company\"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced the successful closing of its previously disclosed deleveraging transaction. This pivotal step represents the culmination of the Company's multi-year effort to deleverage the balance sheet, capture debt discount accretive to equity, and strengthen its broader financial foundation.\n\n \n \n \n \n \n \n\n \nThe completed transaction, coupled with proactive adjustments to the Company's cost structure, positions LivePerson to generate positive cash flow in 2026 and enables the company to sharpen its focus on strategic execution and innovation.\n\"The successful closing of this refinancing marks a new chapter for LivePerson,\" said John Sabino, CEO of LivePerson. \"Our team has executed with discipline, strengthening our financial position and right-sizing our cost structure while optimizing our focus on innovation and delivery of business outcomes for our customers. With momentum from our recently expanded partnerships with Google Cloud and AWS, and recent industry recognition from Gartner and G2, we are well-positioned to execute our strategy.\"\nThe second leg of the company's successful refinancing achieves several key value-enhancing objectives:\nStrengthens the Balance Sheet: Materially deleverages the company by $226 million, shifting enterprise value from debt holders to equity holders.Accretive to Shareholders: Captures a significant $181 million debt discount, which is directly accretive to all shareholders.Extends Debt Maturities: Provides financial certainty and a clear operational runway by extending the Company's debt maturity profile to December 2029.Strengthens Commercial Profile: Provides clarity to customers and partners regarding the Company's financial health and viability as a long-term strategic partner.\"This transaction was the successful culmination of a multi-year, strategic effort to deleverage our balance sheet,\" said John Collins, CFO and COO of LivePerson. \"We have decisively strengthened our capital structure and enabled value creation through extending runway to execute our strategy, shifting a greater proportion of enterprise value to equity holders by capturing debt discoun...