Business
LivePerson Announces Third Quarter 2025 Financial Results
-- Total Revenue of $60.2 million, above the high end of our guidance range -- -- Adjusted EBITDA above the high end of our guidance range -- NEW YORK, Nov.
About this update from Liveperson, Inc.
[{"type":"text","content":"\n -- Total Revenue of $60.2 million, above the high end of our guidance range --\n \n \n -- Adjusted EBITDA above the high end of our guidance range --\n \n \n NEW YORK, Nov. 10, 2025 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) (\"LivePerson\" the \"Company\", \"we\" or \"us\"), a leading provider of predictable conversational AI and digital transformation, today announced financial results for the third quarter ended September 30, 2025.\n \n \n \n \n \n \n \n \n Third Quarter Highlights\n \n Total revenue was $60.2 million for the third quarter of 2025, a decrease of 19.0% as compared to the same period last year, driven primarily by customer cancellations and downsells.\n LivePerson signed 28 deals in total for the third quarter, consisting of 26 existing and 2 new customers. Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 5.6% for the third quarter to $665,000, up from approximately $630,000 for the comparable prior-year period. ARPC is calculated using only recurring revenue, which is consistent with the revenue base for calculating Net Revenue Retention.\n \"This quarter, we delivered on our commitment to strengthen LivePerson's financial foundation, providing renewed customer confidence and supporting key enterprise renewals and new growth opportunities. Our progress is further fueled by continued product innovation, including our expanded partnership with Google and the exciting launch of Conversation Simulator, which we believe represents a significant new opportunity. With our financial foundation stabilized and commercial traction building, we are in a strong position to continue to execute our strategy,\" said John Sabino, LivePerson's CEO.\n \"In the third quarter, we strengthened our capital structure and rationalized costs, building a path towards producing sustainable free cash flow. Simultaneously, we continued to deliver value for customers with on-schedule GCP migrations and product innovation in the form of Conversation Simulator. Collectively, we believe these milestones have positioned LivePerson to continue building commercial traction going forward,\" said John Collins, CFO and COO.\n \n Customer Expansion\n \n During the third quarter, the Company signed 28 total deals for the quarter, including 26 expansion and renewals and 2 new logo deals.\n Expansion...