Business
LivePerson Announces Third Quarter 2021 Financial Results
-- Generates revenue of $118.3 million and growth of 25% year-over-year in the third quarter -- -- Raises midpoint of 2021 revenue guidance -- -- Closes two
About this update from Liveperson, Inc.
[{"type":"text","content":"-- Generates revenue of $118.3 million and growth of 25% year-over-year in the third quarter --\n -- Raises midpoint of 2021 revenue guidance --\n -- Closes two major strategic acquisitions, VoiceBase and Tenfold, accelerating voice product roadmap --\n -- Signs seven 7-figure deals, as well as the largest 8-figure contract in LivePerson's history --\n\n\nNEW YORK, Nov. 2, 2021 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) (\"LivePerson\" or the \"Company\"), a global leader in conversational AI, today announced financial results for the third quarter ended September 30, 2021.\n\n \n \n \n \n \n \n\n \nThird Quarter Highlights\nTotal revenue was $118.3 million for the third quarter of 2021, an increase of 25% as compared to the same period last year. Within total revenue, business operations revenue for the third quarter of 2021 increased 26% year over year to $109.2 million, and revenue from consumer operations increased 16% year over year to $9.1 million. \nLivePerson signed seven seven-figure deals and 102 deals in total in the third quarter, comprising 37 new and 65 existing customer contracts. Trailing-twelve-months average revenue per enterprise and mid-market customer increased 34% in the third quarter to another record high of $570,000, up from approximately $425,000 in the comparable prior-year period.\n\"We delivered a strong third quarter with revenue growing at 25% or greater for the sixth quarter in a row and volume on our Conversational Cloud hitting another record high. Simultaneously, we added more leadership talent across the Company, built out capacity in critical functions, and evolved our strategy for Conversational AI and Voice,\" said founder and CEO Robert LoCascio. \"Brands are looking for a strategic partner to help them with end-to-end digital transformation that puts customers in control of their own experiences. Through the combination of LivePerson, VoiceBase, and Tenfold's technologies and expertise, we are eager to bring this unified, deeply integrated Voice and Conversational AI system to life for brands.\"\n\"We expect the acquisitions of VoiceBase and Tenfold to create glide paths to new logo acquisition and expansion within the base. By seamlessly integrating voice, messaging, and a broad spectrum of backend systems, these acquisitions also extend our AI platform's ability to deliver personal...