Business
LivePerson Announces Second Quarter 2024 Financial Results
-- Total Revenue of $79.9M, at the high-end of our guidance range -- -- Adjusted EBITDA above the high-end of our guidance range -- NEW YORK, July 31, 2024
About this update from Liveperson, Inc.
[{"type":"text","content":"-- Total Revenue of $79.9M, at the high-end of our guidance range --\n-- Adjusted EBITDA above the high-end of our guidance range --\nNEW YORK, July 31, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) (\"LivePerson\", the \"Company\", \"we\" or \"us\"), the enterprise leader in digital customer conversations, today announced financial results for the second quarter ended June 30, 2024.\n\n \n \n \n \n \n \n\n \nSecond Quarter Highlights\nTotal revenue was $79.9 million for the second quarter of 2024, a decrease of 18.1% as compared to the same period last year driven by customer cancellations and downsells.\nLivePerson signed 37 deals in total for the second quarter, consisting of 28 existing and 9 new customers, including 1 seven-figure deal. Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 9.6% for the second quarter to $630,000, up from approximately $575,000 for the comparable prior-year period. ARPC is calculated using only B2B Core recurring revenue, which is consistent with the revenue base for calculating Net Revenue Retention.\n\"In the second quarter we continued to deliver on our guidance and advance across all key focus areas. We meaningfully improved our capital structure with our debt transaction and bolstered our go-to-market motion by adding an accomplished Chief Revenue Officer while instituting new pricing and packaging. In addition, we took significant steps towards launching our omnichannel partnership and solutions with partners while continuing to innovate on our product with new capabilities and integrations showcased at our Spark event,\" said CEO John Sabino. \"With a best-in-class product and strong commercial leadership now in place to deliver the digital capabilities enterprises need, we are continuing to execute on our strategy as demonstrated over the past two quarters.\"\n\"We have the right strategy and leadership team to execute it,\" said CFO and COO John Collins. \"We delivered sequential improvement in deal values and other key operating metrics in the second quarter and we expect continued execution of our strategy to unlock further progress in the third quarter.\"\nCustomer Expansion\nDuring the second quarter, the Company signed 37 total deals for the quarter, including 1 seven-figure deal, 28 expansion & renewals and 9 new logo deals. New ...