Business
LivePerson Announces Second Quarter 2019 Financial Results
NEW YORK, July 31, 2019 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial
About this update from Liveperson, Inc.
[{"type":"text","content":"NEW YORK, July 31, 2019 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced financial results for the second quarter ended June 30, 2019.\n\n \nSecond Quarter Highlights\nTotal revenue was $71.0 million for the second quarter of 2019, an increase of 15% as compared to the same period last year. Within total revenue, business operations revenue for the second quarter of 2019 increased 14% year over year to $64.8 million, and revenue from consumer operations increased 24% year over year to $6.1 million.\nLivePerson signed 142 deals in the second quarter, an increase of 50% year over year, fueled in nearly equal parts by the addition of 74 new and 68 existing customer contracts. Trailing-twelve-months average revenue per enterprise and mid-market customer increased approximately 20% in the second quarter to a record $310,000, up from approximately $255,000 in the equivalent prior-year period.\n\"The second quarter marked an inflection point for LivePerson, as our momentum accelerated across industries and geographies, with both new and existing customers,\" said CEO and founder, Rob LoCascio. \"We've had a vision for how the Conversational Commerce industry would unfold, but due to strong execution on our previous investments and the robust demand this has created, we are now seeing opportunities to accelerate our platform adoption. Our conviction in LivePerson's ability to lead the industry and drive to our long-term target of at least 25% revenue growth continues to increase.\"\n\"75% growth in contract values signed for the first half of 2019 versus first half of 2018, and nearly 75% growth in pipeline value since the start of 2019, are just two indications of the demand inflection we are seeing,\" added CFO Chris Greiner.\" Despite already adding nearly 40 quota carriers this year, our sales pipeline continues to outstrip our capacity to effectively service demand. LivePerson is now tracking ahead of our initial 2019 plan, and we are raising our revenue guidance, accordingly. We are also pulling forward investments in additional quota carriers and product development that will enable us to move faster to capture this giant market opportunity.\"\nCustomer Expansion\nDuring the second quarter, the Company signed contracts with the following new customers:\nOne ...