Business
LivePerson announces executive hires to scale HR and Marketing for its next stage of growth
Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team NEW YORK, April 6, 2021 /PRNewswire/ --
About this update from Liveperson, Inc.
[{"type":"text","content":"Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team\n\n\nNEW YORK, April 6, 2021 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the hiring of Monica Pool Knox as SVP, Chief People Officer, to lead the company's global human resources strategy for attracting, developing, and enabling world-class talent, and Amber Armstrong as SVP, Chief Marketing Officer, to lead the company's global marketing strategy and accelerate its shift in focus to conversational experiences that drive revenue for brands.\n\n \n \n \n \n \n \n\n \nMonica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join LivePerson\"I'm excited to welcome Monica and Amber to LivePerson's executive team. In bringing them on board, we're investing in two critical pieces of our strategy: further developing our incredible talent pool and culture as a strategic advantage, and giving brands the keys to use conversational experiences for not only customer care but also to generate revenue,\" said Rob LoCascio, founder and CEO of LivePerson. \nPool Knox will oversee LivePerson's global human resources strategy — including leadership development, organizational effectiveness, talent management, total rewards, talent acquisition, people operations, and DEI — and will focus on continuing to align compassionate and ethical AI as a foundation of LivePerson's culture. She has extensive experience leading HR organizations and strategies to attract, develop, and retain world-class talent within high-performance companies. Prior to joining LivePerson, Pool Knox led human resources for a global workforce of over 8,000 focused on cloud and AI at Microsoft. She has held executive HR positions at Twitter, Sony, CBS Interactive, PepsiCo, The Walt Disney Company, and Verizon. Pool Knox serves as a Board Director of Swedish Health Systems and on the Board of Howard University's School of Communications. She earned her MBA from the University of Texas at Austin and B.A. from the University of California, Santa Barbara.\n\"LivePerson is home to a cadre of incredibly talented professionals around the world dedicated to making conversational AI an integral part of our everyday lives,\" said Pool Knox. \"I couldn't be more excited to join Li...