Business
Fast Company names LivePerson one of the World's Most Innovative Companies of 2024
For the third time, LivePerson recognized on World's Most Innovative Companies list for bringing the power of AI and automation to digital customer
About this update from Liveperson, Inc.
[{"type":"text","content":"For the third time, LivePerson recognized on World's Most Innovative Companies list for bringing the power of AI and automation to digital customer conversations\nNEW YORK, March 19, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named to Fast Company's prestigious list of the World's Most Innovative Companies of 2024. This marks the third time that Fast Company has ranked LivePerson as one of the world's most innovative companies in the field of artificial intelligence.\n\n \n \n \n \n \n \n\n \nThe World's Most Innovative Companies is Fast Company's hallmark franchise and one of its most anticipated editorial efforts of the year, with thousands of submissions evaluated through a competitive application process. The 2024 list shines a spotlight on businesses that are shaping industry and culture through their innovations, setting new standards, and achieving remarkable milestones across all sectors of the economy.\nThis year, Fast Company named LivePerson to its Applied AI list, which honors companies \"embracing artificial intelligence to reinvent how business is done.\" LivePerson was recognized for helping the world's top enterprises accelerate contact center transformation, orchestrate conversations across channels and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. \nMajor accomplishments earning LivePerson its spot on the list this year included:\nImproving outcomes for enterprise brands and their customers through new generative AI-powered capabilities like Conversation Copilot, Conversation Autopilot, and Voice AIPutting voice and messaging data to work through LivePerson's new Conversational Intelligence suite, a set of advanced AI and analytics tools that harness data to drive customer insights, cost-savings, and growthBuilding and managing complete conversational programs for the world's leading companies through its enterprise managed services offering, LP 360Opening up its Conversational Cloud platform with new partnerships and integrations, including through the new LivePerson Marketplace enabling seamless connections to other prominent enterprise software and AI platformsThis year's honors follow multiple previous Fast Company recognitions. In 2022, Fast Company named LivePerson the #1 Mos...