Business
Kyndryl Unveils Agentic AI Capability That Proactively Prevents IT Outages and Accelerates Recovery for Enterprise Customers
Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today unveiled a new patented capability in Kyndryl Bridge – the Company's Al-powered, open integration platform – that is enabling customers to automatically detect and resolve IT risks before they escalate into business-impacting outages.
About this update from Kyndryl Holdings, Inc.
[{"type":"text","content":"Patented Kyndryl Bridge feature identifies IT issues which AI agents can then resolve, driving savings by avoiding incidents and eliminating costly planned maintenance","length":167,"tagName":"p","attribs":{}},{"type":"text","content":"NEW YORK, May 7, 2026 /PRNewswire/ -- Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today unveiled a new patented capability in Kyndryl Bridge – the Company's Al-powered, open integration platform – that is enabling customers to automatically detect and resolve IT risks before they escalate into business-impacting outages.","length":383,"tagName":"p"},{"type":"image","alt":"Kyndryl logo (PRNewsfoto/Kyndryl)","displaySize":"","headline":null,"caption":"Kyndryl logo (PRNewsfoto/Kyndryl)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":300,"url":"https://media.zenfs.com/en/prnewswire.com/a77a63819bfbb033f885e3acca7210f6"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/maQY0U14D3ByyCejhD.0Dg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTUyOQ--/https://media.zenfs.com/en/prnewswire.com/a77a63819bfbb033f885e3acca7210f6","width":400,"height":300},"resize_sm":{"url":"https://s.yimg.com/ny/api/res/1.2/n95F678ojnhtXdvXPZyBXg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTY0MDtoPTQ4MA--/https://media.zenfs.com/en/prnewswire.com/a77a63819bfbb033f885e3acca7210f6","width":400,"height":300}},"href":"https://mma.prnewswire.com/media/1756212/Kyndryl_Logo_v1.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Kyndryl's prediction and prevention capability has been deployed on Kyndryl Bridge and is providing AI agent-assisted support to the more than 1,400 customers using Kyndryl Bridge. Kyndryl Bridge generates more than 16 million AI insights each month, has demonstrated a reduction in IT incidents by up to 50% and drives an aggregate $3 billion in annual customer savings from avoided impact events and planned maintenance costs.","length":432,"tagName":"p"},{"type":"text","content":""By embedding AI agents in Kyndryl Bridge for proactive risk detection, we are transforming IT operations from reactive outage recovery to proactive, evidence-based prevention," said Xerxes Cooper, Global Leader, Kyndryl Delivery. "Correlating millions of observability signals across applications and deep infrastructure helps our...