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Kyndryl named Leader in 2025 ISG Provider Lens global Insurance Services report for agentic AI and generative AI
Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced it has been named a Leader in agentic AI and generative AI in the 2025 ISG Provider Lens global Insurance Services – Strategic Capabilities report.
About this update from Kyndryl Holdings, Inc.
[{"type":"text","content":"NEW YORK, Dec. 16, 2025 /PRNewswire/ -- Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced it has been named a Leader in agentic AI and generative AI in the 2025 ISG Provider Lens global Insurance Services – Strategic Capabilities report.","length":299,"tagName":"p"},{"type":"image","alt":"Kyndryl logo (PRNewsfoto/Kyndryl)","displaySize":"","headline":null,"caption":"Kyndryl logo (PRNewsfoto/Kyndryl)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":300,"url":"https://media.zenfs.com/en/prnewswire.com/a77a63819bfbb033f885e3acca7210f6"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/vjMsNWYCnxKSiz6SvlTP9g--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTUyOTtjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/a77a63819bfbb033f885e3acca7210f6","width":400,"height":300}},"href":"https://mma.prnewswire.com/media/1756212/Kyndryl_Logo_v1.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"Leading insurers are rapidly adopting generative AI and agentic AI to transform core operations, powering faster decision-making, more accurate pricing and enhanced customer experiences. The ISG report assessed 28 providers across two key areas: GenAI Development and Deployment Services and Agentic AI Development and Deployment Services. Kyndryl was recognized as a Leader in both categories, underscoring its ability to deliver adaptive, people-centric AI solutions at scale.","length":478,"tagName":"p"},{"type":"text","content":""Kyndryl is enabling insurance industry customers to transform their operations with enterprise-grade GenAI and agentic AI solutions that enhance operational efficiency and customer engagement," said Ashish Jhajharia, Lead Analyst, ISG. "By integrating advanced AI with legacy systems, they empower insurers to navigate challenges, driving resilience and fostering rapid innovation in a dynamic marketplace."","length":428,"tagName":"p"},{"type":"text","content":""We are honored to be recognized in ISG's global Insurance Services report because this acknowledgment reflects the trust that insurers are placing in Kyndryl to accelerate from AI pilots to enterprise-wide scaled execution," said Ralitsa Nenkova, Global Insurance Leader, Kyndryl Consult. "With our mission-critical systems experi...