Business

Klaviyo Breaks Records with First AI-powered BFCM

BOSTON, December 02, 2025--Klaviyo (NYSE: KVYO), the B2C CRM, today released its 2025 BFCM Recap Report, showing that the five days between Thanksgiving and Cyber Monday (BFCM) were record-breaking, fueled not by deep discounts but by loyalty and AI-powered personalization. Even as industrywide discount rates fell, brands using Klaviyo saw outsized growth and engagement.

articleKlaviyo, Inc. Series ADecember 2, 20257/company/klaviyo-inc/news/klaviyo-breaks-records-first-ai-191100288
Klaviyo Breaks Records with First AI-powered BFCM

About this update from Klaviyo, Inc. Series A

[{"type":"text","content":"Klaviyo surpassed $3.8B in Klaviyo Attributed Value (KAV)*, up 27% YoY, and nearly 20,000 customers hit their best sales day ever.","length":130,"tagName":"p","attribs":{}},{"type":"text","content":"BOSTON, December 02, 2025--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the B2C CRM, today released its 2025 BFCM Recap Report, showing that the five days between Thanksgiving and Cyber Monday (BFCM) were record-breaking, fueled not by deep discounts but by loyalty and AI-powered personalization. Even as industrywide discount rates fell, brands using Klaviyo saw outsized growth and engagement.","length":390,"tagName":"p"},{"type":"text","content":"Key findings include:","length":21,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Klaviyo delivered more than 22.7B messages (up 25% YoY) over BFCM, generating more than $3.8B in KAV for its customers","length":118,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Consumer spending rose 11% YoY even as discounts fell 10% YoY, showing that loyalty, not promotions, drove performance","length":118,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"AI-powered recommendations kept consumers browsing longer, deepening onsite engagement and product discovery","length":108,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Cyber Sunday became the fastest growing day of the weekend at nearly 14% YoY, with Cyber Monday (+11% YoY) beating Black Friday’s 10% YoY growth as well","length":152,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"One in every twenty dollars in the US spent online** over BFCM stemmed from a message or experience Klaviyo delivered","length":117,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Powerhouse categories: Health & Beauty sales rose 14% YoY, Apparel increased 11% YoY","length":88,"tagName":"p","attribs":{}}]}],"tagName":"ul","bulletedList":true,"length":701,"olType":false},{"type":"text","content":"Loyalty was the BFCM growth engine","length":34,"tagName":"p"},{"type":"text","content":"BFCM this year saw same-site sales rise 11% YoY, with repeat buyers driving much of the lift. Revenue from repeat customers grew 13.5% YoY (outpacing revenue from new buyers) as they responded to loyalty tactics like early access, exclusive drops, VIP perks, and personalized offers rather than bl...

More updates from Klaviyo, Inc. Series A

BFCMKlaviyoKAVconsumersYoY