Press release
KellyOCG + Sevenstep Named No. 1 Provider of Total Workforce Solutions
Business tops HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings TROY, Mich., Dec. 17, 2025 (GLOBE NEWSWIRE) -- KellyOCG® + Sevenstep, the
About this update from Kelly Services, Inc.
[{"type":"text","content":"Business tops HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings\nTROY, Mich., Dec. 17, 2025 (GLOBE NEWSWIRE) -- KellyOCG® + Sevenstep, the outsourced solutions business of leading specialty talent provider Kelly® (Nasdaq: KELYA, KELYB), has claimed the No. 1 spot on HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings®: Total Workforce Solutions. The list is a global industry benchmark, ranking the top suppliers of managed services provider (MSP) and recruitment process outsourcing (RPO) solutions entirely on customer feedback. “This recognition highlights the trust we build with clients as we empower them to access the entire contingent workforce and permanent hire talent supply chain,” said Tammy Browning, group president, Enterprise Talent Management, Kelly. “Data-driven visibility across all talent types, mature and innovative total workforce practices, and agile global resources give us an advantage for building and sustaining the right mix of workers for optimal efficiency, cost-control, and outcomes. Our AI-powered proprietary tech stack, Helix and Sevayo® Insights, provides clients with deep talent insights and tailored workforce solutions to respond to any challenge today.” Total workforce solutions providers integrate their MSP and RPO capabilities to give clients a holistic approach to sourcing, recruiting, hiring, and onboarding, resulting in greater cost control, workforce visibility, and business efficiency. HRO Today collects customer feedback through a survey of MSP and RPO buyers from nearly 500 companies. It provides an objective view of top performers based on breadth of service, quality of service, size of deals, and customer satisfaction. KellyOCG + Sevenstep elevates total talent management by integrating all ways clients can engage third-party workers, including contingent, professional services, and synthetic labor. In addition to being named the total workforce solutions leader overall, KellyOCG + Sevenstep claimed the highest ranking in the “Quality of Service” and “Breadth of Service” categories. Earlier this year, KellyOCG + Sevenstep was also named one of the top providers on HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings for both MSP and RPO. KellyOCG + Sevenstep’s solutions have been recognized on HRO Today’s Baker’s Dozen lists for more than a decade. The company’s...