Business
Parks Associates and JCI Research: 26% of US Internet Households Have Experienced Water-Leak Damage, Yet Only 5% Use Smart Leak Detection Solutions
At ISC West, Parks Associates and Johnson Controls (JCI) released new research that reveals a significant gap between the widespread impact of water-related property damage and the adoption of technologies designed to prevent it. According to the firms' latest white paper, "Flooding the Market: Scaling Up Smart Water Management," 26% of US internet households report experiencing water leak damage, yet only 5% of single-family homeowners currently own a smart water leak or humidity detector, high
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[{"type":"text","content":"New research released at ISC West highlights opportunity for insurers, security providers, and property managers to scale smart water management","length":149,"tagName":"p"},{"type":"text","content":"PLANO, Texas, March 25, 2026 /PRNewswire/ -- At ISC West, Parks Associates and Johnson Controls (JCI) released new research that reveals a significant gap between the widespread impact of water-related property damage and the adoption of technologies designed to prevent it. According to the firms' latest white paper, "Flooding the Market: Scaling Up Smart Water Management," 26% of US internet households report experiencing water leak damage, yet only 5% of single-family homeowners currently own a smart water leak or humidity detector, highlighting a major opportunity for insurers, security providers, and property managers to expand preventive solutions.","length":680,"tagName":"p"},{"type":"text","content":"The research, released at ISC West in Las Vegas, examines the growing role of connected water management technologies, including leak detectors, flow meters, humidity sensors, and automated shut-off valves, in reducing costly property damage and insurance losses.","length":263,"tagName":"p"},{"type":"text","content":"Water damage is one of the most common and most expensive causes of insurance losses. Industry data shows that water damage and freezing account for 22% of homeowner insurance losses, with the average claim totaling approximately $15,400 between 2019 and 2023.","length":260,"tagName":"p"},{"type":"text","content":""Smart water management technologies offer a proactive approach by detecting issues early and enabling automated responses that prevent small leaks from becoming costly disasters," said Jennifer Kent, SVP & Principal Analyst, Parks Associates. "As adoption grows, these solutions have the potential to significantly reduce losses while improving peace of mind for property owners."","length":405,"tagName":"p"},{"type":"text","content":""The data clearly shows a gap between risk and adoption when it comes to water protection," said Travis Firth, VP, Sales, Johnson Controls. "For security dealers, this represents a natural next step in the evolution toward services-led growth. Water detection is one of the most common loss events in the home, and int...