Business
CFG Bank Turns to Jack Henry to Modernize Technology and Scale Niche Services
$5 billion-plus-asset bank adopts new core and digital solutions to accelerate innovation, strengthen relationship banking, and support long-term
About this update from Jack Henry & Associates, Inc.
[{"type":"text","content":"$5 billion-plus-asset bank adopts new core and digital solutions to accelerate innovation, strengthen relationship banking, and support long-term growthMONETT, Mo., Dec. 4, 2025 /PRNewswire/ -- Jack Henry™ (Nasdaq: JKHY) announced today that CFG Bank (\"CFG\"), the largest bank headquartered in Baltimore, selected Jack Henry to modernize its technology infrastructure and fuel its growth trajectory.\n \n \n \n \n \n \n \nFounded in 2009, CFG Bank primarily serves commercial clients of all sizes, while also offering banking services to retail customers in-branch and through digital channels. The bank is unique in its private ownership model and an entrepreneurial approach grounded in a commitment to relationship banking. CFG is among the largest and most experienced healthcare bridge-to-HUD lenders in the country, a unique niche with a strong marketplace need. Combining healthcare lending expertise with a commitment to tailored financing solutions, and nimble decision-making, has led CFG to rapid growth, expanding from $1 billion in assets at the end of 2019 to more than $5 billion today.To sustain this momentum, CFG implemented Jack Henry's core processing platform, a modern and flexible platform that is streamlining operations and giving the bank greater control over its data. Consumer-facing products like the Banno Digital Platform™ are enhancing the retail experience, which is important given the bank's small branch network. The bank will deploy Jack Henry's Enterprise Workflow solution to replace manual processes and boost efficiency. Jack Henry's open ecosystem and access to more than 950 API-integrated fintech partners will allow CFG to scale its niche services, introducing the right solutions to meet client needs.\"Our business has grown quickly, and we needed a modern technology foundation that would give us greater efficiency and better control over our data,\" said Deborah Kakaris, Executive Vice President, Chief Risk & Information Officer at CFG Bank.\"We don't think or operate like a traditional bank. Our approach is innovative and entrepreneurial, and we look for those same qualities in the companies with whom we work. We recognized that same mindset in Jack Henry, along with flexibility and responsiveness that stood out. Just as important, their relationship-focused culture mirrors our own, making them the right fit...