Business
PG&E and Itron Expand Collaboration to Enhance Customer Experience and Improve Grid Management with Distributed Intelligence
OAKLAND, Calif. and LIBERTY LAKE, Wash., Feb. 03, 2026 (GLOBE NEWSWIRE) -- Pacific Gas and Electric Company (PG&E) and Itron are embarking on the next phase
About this update from Itron, Inc.
[{"type":"text","content":"OAKLAND, Calif. and LIBERTY LAKE, Wash., Feb. 03, 2026 (GLOBE NEWSWIRE) -- Pacific Gas and Electric Company (PG&E) and Itron are embarking on the next phase of their collaboration to transform the energy landscape, enhance the customer experience, reduce wildfire risk and create a more reliable and flexible grid. Building on the companies’ existing EV Connect collaboration, PG&E is further integrating and deploying Itron’s Grid Edge Intelligence solutions to help: Make home electrification easier and more affordable for customersReduce operations and maintenance costs by getting more value and performance from its existing electric infrastructure, helping drive down customer ratesStrengthen its ability to detect and predict grid conditions—reducing wildfire risks and speeding outage response \"This collaboration is about innovating to improve the lives of California's families and businesses,” said Mike Delaney, Vice President, Strategy & Innovation, PG&E. “By using grid-edge technology and real-time data, we can make it easier for our customers to charge an EV at home and for us detect potential problems with equipment early, allowing PG&E crews to investigate the issue and prevent outages or wildfires before they happen.” “This collaboration between PG&E and Itron is paving the way for a more resilient and adaptive grid,” said Don Reeves, senior vice president, Outcomes at Itron. “By leveraging peer-to-peer communications within our distributed intelligence platform, we’re enabling devices to work together locally, making real-time decisions that improve safety, reliability and customer experience. This approach not only accelerates electrification but also empowers utilities to optimize operations and respond faster to changing grid conditions.” Making Customer EV Charging and Home Electrification Easier and More AffordableToday, many customers who want to install a fast Level 2 EV charger at home require major electrical upgrades first. These upgrades can cost thousands of dollars and take months to complete. Grid edge intelligence changes that. Using distributed intelligence, Itron grid edge devices can connect directly to a compatible Level 2 charger. The device then automatically adjusts charging speeds based on the home’s electrical limits and local grid conditions. This protects the customer’s electric panel and helps a...