Business
Firms Moving to SAP S/4HANA Prioritize Short-Term Stability Over Long-Term Transformation: ISG Study
STAMFORD, Conn., February 02, 2026--Enterprises migrating to SAP S/4HANA are bypassing the process re-engineering needed to unlock the benefits of automation, analytics and AI, ISG says.
About this update from Information Services Group, Inc.
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":480,"height":330,"url":"https://media.zenfs.com/en/business-wire.com/87b988d44bd83cd8a23aa3329be2107b"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/SLcGeyV274nTitGeHffFpw--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTY2MDtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/87b988d44bd83cd8a23aa3329be2107b","width":480,"height":330}},"lazy":false},{"type":"text","content":"New ISG research finds many SAP migrations avoid the process and data re-engineering necessary for automation and operational AI","length":128,"tagName":"p","attribs":{}},{"type":"text","content":"STAMFORD, Conn., February 02, 2026--(BUSINESS WIRE)--Enterprises migrating to SAP S/4HANA are trading long-term transformation potential for near-term stability, speed and cost predictability, bypassing the deep process re-engineering needed to unlock the benefits of automation, analytics and AI, according to a new research report from Information Services Group (ISG) (Nasdaq: III), a global AI-focused technology research and advisory firm.","length":444,"tagName":"p"},{"type":"text","content":"The ISG State of SAP Migrations report, published today, draws on a survey of more than 200 senior decision-makers along with execution patterns observed in ISG advisory engagements to reveal a significant disconnect between companies’ transformation ambitions and the way they adopt S/4HANA in practice.","length":304,"tagName":"p"},{"type":"text","content":"Fewer than one in five organizations re-implements SAP processes and technology when they move to S/4HANA, the research finds. Nearly half (49 percent) carry out little or no re-engineering, choosing instead to preserve legacy processes and data.","length":246,"tagName":"p"},{"type":"text","content":""By focusing on risk avoidance over transformation to guide their SAP strategies, enterprises can lose out on long-term benefits," said Stanton Jones, ISG distinguished analyst and co-author of the report. "To unlock the full potential of automation, analytics and AI, enterprises will need to commit to fundamental changes around governance, data quality and process standardization."","length":405,"tagName":"p"},{"type":"text","content":"The study says enterprise decisions around p...