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Enterprises Shift to AI and SaaS to Drive Strategic HR Services, ISG Survey Finds

STAMFORD, Conn., November 17, 2025--The 2025 ISG State of HR Technology and Service Delivery report finds enterprises have migrated decisively to SaaS and launched AI tools for HR.

articleInformation Services Group, Inc.November 17, 20254/company/information-services-group-inc/news/enterprises-shift-to-ai-and-saas-to-drive-strategic-hr-services-isg-survey-finds
Enterprises Shift to AI and SaaS to Drive Strategic HR Services, ISG Survey Finds

About this update from Information Services Group, Inc.

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