ICMI’s Contact Center Expo Unveils the 2025 ICMI Global Contact Center Awards Finalists

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[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":1800,"height":330,"url":"https://media.zenfs.com/en/business-wire.com/285a5cc2540ac97286fb2b4864bdcc95"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/NydYE1wzdlfLVhoQts8sEQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTE3NjtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/285a5cc2540ac97286fb2b4864bdcc95","width":960,"height":176},"lightbox":{"url":"https://s.yimg.com/ny/api/res/1.2/J7eAuCsGO8RrbtdKtZqdvQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTI0MDA7aD00NDA7Y2Y9d2VicA--/https://media.zenfs.com/en/business-wire.com/285a5cc2540ac97286fb2b4864bdcc95","width":1200,"height":220}},"lazy":false},{"type":"text","content":"SAN FRANCISCO, July 24, 2025--(BUSINESS WIRE)--ICMI’s Contact Center Expo, which brings call center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the contact center industry, today announces the finalists for the 2025 ICMI Global Contact Center Awards Finalists. The awards honor and recognize the companies, contact centers, and individuals that provide a platform for leadership, vision, innovation, and strategic accomplishments in the profession and their industries.","length":547,"tagName":"p"},{"type":"text","content":"Tara Gibb, Senior Director, ICMI’s Contact Center Expo said, "ICMI’s Global Contact Center Awards allow us to recognize exceptional leaders in the Contact Center Community. This year’s record-breaking number of applications highlights the incredible passion and dedication within the industry, as individuals and teams continue to push boundaries, embrace new technologies, and implement best practices to enhance both customer and employee experiences. We look forward to celebrating them this Fall."","length":511,"tagName":"p"},{"type":"text","content":"The 2025 ICMI Global Contact Center Awards finalists:","length":53,"tagName":"p"},{"type":"text","content":"Best Contact Center Agent","length":25,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Jaid Burton, Showdown Displays","length":30,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Amber Cummings, Navy Federal Credit Union","length":41,"tagName":"p","attribs":{}}]},{"val":[{"type":"text","content":"Alvinia &...

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