Business
Onyx CenterSource and Hyatt Expand GroupPay to Over 700 Properties, Accelerating M&E Commission Payments
DALLAS, October 02, 2025--Onyx CenterSource, a global leader in B2B payments and business intelligence for the hospitality industry, today announced a significant expansion of its GroupPay platform across 700 Hyatt properties. Following the successful adoption of GroupPay at more than 125 of Hyatt’s owned and managed hotels, the solution is now being implemented at an additional 580 franchised properties throughout the Americas.
About this update from Hyatt Hotels Corporation
[{"type":"image","alt":"","displaySize":"","headline":null,"caption":"","credit":null,"className":"","disableSlideshowImg":false,"size":{"original":{"width":800,"height":307,"url":"https://media.zenfs.com/en/business-wire.com/f0841f9fb5d18b18e6093a47298aa2a8"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/cRnaz87xLeFYAhe_5ok9Rg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTM2ODtjZj13ZWJw/https://media.zenfs.com/en/business-wire.com/f0841f9fb5d18b18e6093a47298aa2a8","width":800,"height":307},"lightbox":{"url":"https://s.yimg.com/ny/api/res/1.2/98np5Tg2WKtLKJid9JmvtA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTE2MDA7aD02MTQ7Y2Y9d2VicA--/https://media.zenfs.com/en/business-wire.com/f0841f9fb5d18b18e6093a47298aa2a8","width":800,"height":307}},"lazy":false},{"type":"text","content":"DALLAS, October 02, 2025--(BUSINESS WIRE)--Onyx CenterSource, a global leader in B2B payments and business intelligence for the hospitality industry, today announced a significant expansion of its GroupPay platform across 700 Hyatt properties. Following the successful adoption of GroupPay at more than 125 of Hyatt’s owned and managed hotels, the solution is now being implemented at an additional 580 franchised properties throughout the Americas.","length":449,"tagName":"p"},{"type":"text","content":"GroupPay transforms one of the most complex aspects of event management by automating reconciliation, reducing manual work, and accelerating payments to agencies and advisors. By providing transparency and predictability into commission payments, the solution strengthens hotel–agency collaborations and helps deliver a smoother, more reliable experience for planners and hotels.","length":379,"tagName":"p"},{"type":"text","content":"Since the initial rollout, Hyatt properties have achieved an average payment time of 46 days from the event end date, with some hotels paying commissions in as few as 35 days. This level of efficiency not only alleviates administrative burdens but also fosters stronger relationships built on trust and reliability between hotels and agency partners. It also frees hoteliers from manual reconciliation, enabling them to focus more time on delivering exceptional event experiences.","length":480,"tagName":"p"},{"type":"text","content":""Hyatt’s decision to implement GroupPay across such a large portion of its portfolio marks a turning point for how the hospitality industry manages...