Business
Huntington National Bank Renews Contract With Black Knight for its MSP Servicing System
Long-Time Black Knight Client Adds Comprehensive Solutions to Enhance Customer Experience and Further Strengthen and Scale Its Servicing Operations
About this update from Huntington Bancshares Incorporated
[{"type":"text","content":"Long-Time Black Knight Client Adds Comprehensive Solutions to Enhance Customer Experience and Further Strengthen and Scale Its Servicing Operations\n\n\nJACKSONVILLE, Fla., Nov. 4, 2021 /PRNewswire/ -- Today, Black Knight, Inc. (NYSE:BKI) announced that Huntington National Bank has renewed its contract to use the Black Knight MSP loan servicing system. In addition, Huntington is implementing several other Black Knight solutions to support growth, the customer experience and regulatory compliance. \n\n \n \n \n \n \n \n\n \n\"Huntington and Black Knight have a track record of success working together, and we're pleased to extend our relationship with them,\" said Paul Heller, Huntington chief technology and operations officer. \"Consumer real estate loan portfolio growth is an important part of our strategic plan, and we value Black Knight's scalable solutions that have helped us manage our expansion and scale in recent years.\" \nMSP is a comprehensive, end-to-end platform that supports all aspects of servicing – from loan boarding to default – for first mortgages, as well as home equity loans and lines of credit, on a single system. \nHuntington also uses Black Knight's Servicing Digital solution, which is integrated with the bank's digital consumer platform. Servicing Digital is an interactive, user-friendly web and mobile solution for consumers that provides easy access to customized, timely information about their mortgages. This powerful application supports deeper consumer relationships and engagement by enabling customers to make mortgage payments and explore opportunities for refinancing and more – all from the convenience of the web or a mobile device. \nIn addition, Huntington has implemented Black Knight's Loss Mitigation solution to facilitate more efficient loss mitigation processes. Loss Mitigation leverages advanced rules and logic to guide users through processes step-by-step, including validation points throughout the workflow, to reduce missed steps and overlooked information. \nHuntington also is planning to use several servicing-focused data and analytics solutions from Black Knight, including McDash industry reports. These reports provide delinquency and prepayment overviews, roll rates, and state-level mortgage performance data. McDash industry reports are used to support benchmarking and analysis, portfoli...