Business
A Leading Healthcare Provider Selected Healthcare Triangle’s (HCTI) AWS Cloud Services offerings to Improve Uptime of EHRs
Healthcare Triangle, Inc. (HCTI), one of the largest AWS premier partners, helped a comprehensive healthcare provider in Southeast Iowa to improve uptime and
About this update from Healthcare Triangle, Inc.
[{"type":"text","content":"Healthcare Triangle, Inc. (HCTI), one of the largest AWS premier partners, helped a comprehensive healthcare provider in Southeast Iowa to improve uptime and resilience of electronic health records\nPLEASANTON, Calif., March 16, 2022 (GLOBE NEWSWIRE) -- Bringing together technical expertise and extensive AWS cloud expertise, Healthcare Triangle helped a leading healthcare provider improve its recovery times by 67%. It strengthened the reliability of its electronic health records (EHR) that support patient life-saving services every day. Southeast Iowa Regional Medical Center, a comprehensive medical services provider committed to providing its largely rural community with the same high-quality healthcare found in larger hospitals, faced challenges with its former disaster recovery system for their MEDITECH 6.x EHR platform. Losing access to MEDITECH EHR because of server corruption, human error, cyber-attack, natural disaster, or other disruption could have detrimental impact on the provider’s ability to care for patients. As Shane Tapper, systems executive of Information Systems of the integrated health system explained, “we were less confident in the data that we had as it was becoming more difficult to test the scenarios that needed to be tested.” The client needed a disaster recovery solution that would address the following requirements: 1. The ability to conduct periodic, non-disruptive tests to validate the hospital’s recovery time objective (RTO) and recovery point objective (RPO); 2. Improved recovery objectives — an RTO of 12 hours and an RPO of 4 hours; 3. Visibility into the health of all servers at any point in time; and 4. Support of MEDITECH EHR platform. To improve the reliability and recovery capabilities of the hospital’s EHR platform, the provider reached out to Healthcare Triangle – an AWS Premier Partner that helps hospitals leverage the cloud for scalable, cost-effective, and secure backup and disaster recovery. HCTI recommended the use of Elastic Disaster Recovery to set up a secondary site on AWS cloud. Elastic Disaster Recovery is a highly automated service that minimizes downtime and data loss by continuously replicating on-premises and cloud-based applications into AWS, and quickly launching them in the case of an IT disruption. According to Chris Paalman, Director of Engineering and Operations at Heal...