Business
Harte Hanks Generates $0.52 in EPS for Third Quarter of 2021
Revenue increases 4%, net income of $4.4 million AUSTIN, Texas, Nov. 11, 2021 /PRNewswire/ -- Harte Hanks, Inc. (OTCQX: HRTH), a global customer
About this update from Harte Hanks, Inc.
[{"type":"text","content":"Revenue increases 4%, net income of $4.4 million\n AUSTIN, Texas, Nov. 11, 2021 /PRNewswire/ -- Harte Hanks, Inc. (OTCQX: HRTH), a global customer experience company, today announced financial results for the third quarter ended September 30, 2021.\n \n Third Quarter Operational and Financial Highlights\n \n\tRevenues improved by 4% to $49.6 million, compared to $47.7 million in the same period last year.\n\t$0.52 diluted EPS for Third Quarter of 2021 vs. ($0.27) for Third Quarter of 2020.\n\tOperating income of $4.2 million, compared to operating income of $0.8 million in the same period last year.\n\tNet income of $4.4 million, compared to net loss of ($1.6) million in the same period last year.\n\tEBITDA improved to $4.8 million compared to $1.5 million in the same period last year.1\n\n The third quarter results by segment were as follows:\n 1) Customer Care, $19.8 million in revenue, 40% of total - Revenue increased by $1.8 million from the previous year quarter and year-over-year EBITDA improved to $4.0 million from $3.0 million. Customer Care continued to experience strong revenue tailwinds from COVID-related project work. New business wins for the quarter included a healthcare insurance provider to deliver year-round customer care services. The customer chose Harte Hanks based on our extensive experience with supporting annual enrollment and our consistent ability to exceed Centers for Medicare & Medicaid Services delivery standards.\n 2) Fulfillment & Logistics, $15.1 million in revenue, 30% of total - Revenue increased by $0.5 million compared to the previous year quarter and year-over-year EBITDA improved to $1.7 million from $0.3 million. New business wins for the quarter included an international financing company making its U.S. debut. Harte Hanks will fulfill point-of-purchase displays, printed sales materials, new customer welcome kits, and trade show equipment.\n 3) Marketing Services, $14.7 million revenue, 30% of total - Revenue decreased by $0.5 million compared to the previous year quarter and year-over-year EBITDA improved to $2.8 million from $1.2 million. New business wins for the quarter included a leading health insurance provider. The customer selected Harte Hanks to provide strategy, analytics, and cr...