GoHealth Partners with Aunt Bertha to Address Members' Social Determinants of Health

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[{"type":"text","content":"CHICAGO & AUSTIN, Texas, Aug. 30, 2021 /PRNewswire/ -- GoHealth, Inc. (GoHealth) (NASDAQ: GOCO), a leading health insurance marketplace and Medicare-focused digital health company, has partnered with the social care network Aunt Bertha to connect GoHealth members with community-based resources to address social determinants of health (SDOH). \n\n \n \n \n \n \n \n\n \nSDOH are social and environmental factors that can prevent members from living full, healthy lives. Examples include a lack of healthy food, limited access to transportation, and inadequate living conditions. SDOH may take the form of physical, mental, or social needs and represent a large component of overall well-being.\nGoHealth identifies its members' specific, unmet SDOH-related needs through Member Care Assessments (MCAs), which TeleCare agents administer during or near Medicare plan enrollment. Equipped with a strong understanding of each member's needs through the MCA data, TeleCare agents then help members maximize the rich health insurance benefits offered through their Medicare Advantage plan. \nCurrently, GoHealth identified the following through MCAs: \nSixty-three percent of members have used food stamps in the last year, and twenty-six percent have worried about running out of food before having enough money to buy more. Forty-eight percent of members live alone, and twenty-four percent who live alone do not have someone who can check on them daily. Sixty-five percent of members have felt lonely, depressed, or anxious in the last month, and of these members, most feel this way over half of the week. This early data from MCAs led GoHealth to pursue a partnership with Aunt Bertha to further address its members' SDOH gaps. The Aunt Bertha partnership equips GoHealth TeleCare agents with connections to community-based organizations within every state in the U.S. Partnering with Aunt Bertha is also one of the many ways that GoHealth has expanded its Encompass offerings, focused on personalizing and coordinating comprehensive services and care for members once they have been enrolled in a Medicare plan. \n\"At GoHealth, we are focused on the fundamentals of health, including healthy eating and safe living. Partnering with Aunt Bertha helps us meet the holistic needs of our members, especially the dual eligible population who qualify for Medicare and Medica...

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