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How GoHealth is Using Member Care Assessments to Create Personalized Care Journeys and Drive Better Health Outcomes
How GoHealth is Using Member Care Assessments to Create Personalized Care Journeys and Dr...
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[{"type":"text","content":"\n \n \n \n How GoHealth is Using Member Care Assessments to Create Personalized Care Journeys and Drive Better Health Outcomes\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prnml40{\nMARGIN-LEFT:3.33em\n}\n \n \n \n \n \n \n PR Newswire\n \n \n \n \n \n CHICAGO\n \n ,\n \n Oct. 18, 2021\n \n /PRNewswire/ --\n \n GoHealth, Inc.\n \n (GoHealth) (NASDAQ: GOCO), a leading health insurance marketplace and Medicare-focused digital health company, recently conducted an analysis of Member Care Assessments (MCAs), health-related surveys administered to a member of a health plan. Data from MCAs can inform when members require support scheduling appointments, finding specialist care partners, addressing social determinants of health needs, and effectively selecting and utilizing a pharmacy—all critical components to a member's overall health and wellness.\n \n \n \n \n \n \n \n \n \n The analysis revealed that MCAs play a significant role in supporting health equity attainment, as well as highlighting areas that health plans and insurance brokers should evaluate when enhancing plan benefits to meet population health needs.\n \n \n Over the past decade, healthcare organizations have been challenged by the lack of a cost-effective and timely means of identifying clinical and social needs early in their members' healthcare journey. MCAs were born to identify these unmet needs.\n \n \n MCAs are often administered to Medicare and Medicaid enrollees. They can be an effective tool for helping the Centers for Medicare & Medicaid Services (CMS) and the healthcare ecosystem identify gaps in health equity early so they can be addressed. Through MCAs, GoHealth has identified the following critical needs:\n \n \n -       Most transportation benefits do not comprehensively meet member needs. They often only offer transportation to and from a specified number of doctors' appointments, when members need help...