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LivePerson Recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

LivePerson (Nasdaq: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced it has been recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms. This marks the first time LivePerson has been evaluated in a Gartner Magic Quadrant, which is available to download here.

articleGartner, Inc.August 18, 20253/company/gartner-inc/news/liveperson-recognized-as-a-niche-player-in-the-2025-gartnerr-magic-quadranttm-for-conversational-ai-platforms
LivePerson Recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

About this update from Gartner, Inc.

[{"type":"text","content":"LivePerson's Connected Experience Platform empowers enterprises to forge lasting customer relationships with seamless conversation orchestration","length":148,"tagName":"p","attribs":{}},{"type":"text","content":"NEW YORK, Aug. 18, 2025 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced it has been recognized as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms. This marks the first time LivePerson has been evaluated in a Gartner Magic Quadrant, which is available to download here.","length":417,"tagName":"p"},{"type":"image","alt":"LivePerson Logo (PRNewsfoto/LivePerson, Inc.)","displaySize":"","headline":null,"caption":"LivePerson Logo (PRNewsfoto/LivePerson, Inc.)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":225,"url":"https://media.zenfs.com/en/prnewswire.com/4110ac2365355bee771ef982e5e8f58b"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/E0IWkIGjf03pg6cmLCxUCQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTM5NztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/4110ac2365355bee771ef982e5e8f58b","width":400,"height":225}},"href":"https://mma.prnewswire.com/media/178033/liveperson_logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":""In a rapidly evolving market, enterprise decision-makers rely on Gartner to help guide them toward trusted, innovative partners," said John Sabino, CEO of LivePerson. "I believe that being named in the Magic Quadrant reinforces that LivePerson is among the key players shaping this important category. This recognition strengthens our credibility and supports our long-term position as a strategic provider of enterprise conversational AI that drives meaningful business outcomes."","length":507,"tagName":"p"},{"type":"text","content":"LivePerson's Connected Experience Platform enables brands to manage AI-driven engagements across digital and voice channels, with a strong focus in customer service and support, and digital commerce. With a responsible AI approach, LivePerson turns conversations into a growth engine for over 1,000 enterprise brands in over 100 countries.","length":343,"tagName":"p"},{"type":"text","content":"At LivePerson, we see the Gartner Magic Quadrant...

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Magic QuadrantLivePersonGartnerdigital transformationNiche Playerenterprise