Business
Frontdoor Unleashes Unlimited Video Chats for Prime and Premium Members
Now, with unlimited live video chats, homeowners have more opportunity to use an app that’s been downloaded over 1.1 million times MEMPHIS, Tenn.--(BUSINESS
About this update from Frontdoor, Inc.
[{"type":"text","content":"\nNow, with unlimited live video chats, homeowners have more opportunity to use an app that’s been downloaded over 1.1 million times\n\n\n MEMPHIS, Tenn.--(BUSINESS WIRE)--\nFrontdoor, Inc. (NASDAQ: FTDR), the nation’s leading provider of home service plans, today announced that Frontdoor Prime and Premium members can now enjoy unlimited live video chats with Frontdoor Experts for their home repair and maintenance needs.\n\n\nVideo chats were previously limited to three per 12-month contract period, but feedback from some members showed that they were concerned they would run out of video chats and were holding back until they had a “serious problem.”\n\n\n“We don’t want our members to worry about that. We just want them to be confident they can call on our Experts whenever they need a repair or if they just have a question,” said Bill Cobb, Frontdoor’s chairman and CEO. “With unlimited video chats, our Experts can help address an array of repair or maintenance needs in your home. Sometimes they’ll be able to help you fix it during the video chat, and that one session alone could easily save you the cost of having someone come to your house.”\n\n\nA Frontdoor Prime membership gets you real-time access to trusted Experts, plus the following:\n\n\n\nUnlimited video chat sessions with Experts in heating and air conditioning, plumbing, electrical, appliances and a general handyman category.\n\n\n\nExclusive discounts – up to 50% off retail pricing – for heating and AC system replacements with financing options available*\n\n\n\nDiscounts and special pricing for home products and services that can be booked at any time*\n\n\n\nAnnual membership\n\n\n\nAvailable nationwide\n\n\n\n“Our Premium offering is for the homeowner that wants it all – coverage for repairs, real-time advice, maintenance services, and exclusive discounts,” Cobb said. “For a limited time only, homeowners can become a Premium member for just $29 per month for a 12-month agreement.”\n\n\nPremium members get everything in Prime, plus these additional benefits:\n\n\n\nCoverage for appliances, electrical, and plumbing to make dealing with breakdowns easy**\n\n\n\nThe option to add coverage for HVAC at just $10 per month, roof leak repairs, and pool & built in spa equipment\n\n\n\nA flat service fee ($100) for covered appliance, electrical, and plumbing repairs**\n\n\n\...